The Mayo Clinic experience and patient stories

Our patients tell us that the quality of their interactions, our attention to detail and the efficiency of their visits mean health care like they've never experienced. See the stories of satisfied Mayo Clinic patients.

  1. Alexa-with-her-fiance-Renzo-Giancarlo-Chunga16x9-1024x576.jpg

    Reclaiming strength and independence after rare cancer diagnosis 

    The year was 2019. Alexa Lofaro was in her happy place, inside Nassau Veteran's Memorial Collesium in Uniondale, New York, watching the New York Islanders play hockey. As she made her way to her seat, another fan’s words caught her off-guard. “As I walked by him, he said, ‘Get home safely,’” Alexa says. “He thought I was drunk. I wasn’t drunk.” Instead, Alexa’s slow, cautious walk down the arena stairs was to compensate for the…

  2. Lisa-Ayer_Featured.jpg

    When life throws you lemons...

    When Lisa Ayer was diagnosed with pancreatic cancer in 2015, little did she expect that a tiny, yellow candy would be the catalyst to give her hope for the future. "I did not tolerate chemo very well. The taste alone made me sick. But then my sister told me about Lemonheads. They were a godsend," says Lisa, 58, who lives in Ponte Vedra Beach, Florida. Lisa found that the candy did more than help her…

  3. Joy-Carol-JoyHBPatio-featured.jpg

    Finding joy after rare neurologic diagnosis

    When Joy Carol finds something she is passionate about, she embraces it. A love of international development work and education led to a 35-year career working with international organizations, including the United Nations Development Programme, the Ford Foundation, Save the Children and Child Fund. Although New York City was her home base, Joy visited and supervised programs in more than 40 developing countries. In 2013, just after her 75th birthday, Joy was visiting friends in Greece when she first realized her…

Locations, travel and lodging

Mayo Clinic has major campuses in Phoenix and Scottsdale, Arizona; Jacksonville, Florida; and Rochester, Minnesota. The Mayo Clinic Health System has dozens of locations in several states.

For more information on visiting Mayo Clinic, choose your location below:

Costs and insurance

Mayo Clinic works with hundreds of insurance companies and is an in-network provider for millions of people.

In most cases, Mayo Clinic doesn't require a physician referral. Some insurers require referrals, or may have additional requirements for certain medical care. All appointments are prioritized on the basis of medical need.

Learn more about appointments at Mayo Clinic.

Please contact your insurance company to verify medical coverage and to obtain any needed authorization prior to your visit. Often, your insurer's customer service number is printed on the back of your insurance card.

More information about billing and insurance:

Mayo Clinic in Arizona, Florida and Minnesota

Mayo Clinic Health System

Dec. 07, 2022

Living with cancer?

Connect with others like you for support and answers to your questions in the Cancer support group on Mayo Clinic Connect, a patient community.

Cancer Discussions

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