Billing and Insurance

    We're here to help. If you find you have further questions after viewing the links below, please contact us.

    Before arriving

    What's smart to address before your visit: financial matters checklist, pre-authorizations and preapprovals, medical records, and other items to consider.

    Insurance & self-pay

    Mayo Clinic's insurance process, types accepted, options for uninsured patients, guidance on insurer-denied claims and FAQs.

    Bills & payments

    Viewing and paying bills online, Mayo Clinic's billing process, understanding your Mayo Clinic bill, and more.

    Approval from your insurer

    Obtaining approval from your insurance for your appointment, and why you may need both pre-authorization and pre-certification before care.

    Charitable care and financial assistance

    Mayo Clinic seeks to provide support for those unable to pay for medically necessary care.

    International patients

    Copay and Grant Assistance

    Mayo Clinic seeks to assist patients with drug copay and grant assistance programs to help offset out-of-pocket costs.

    No Surprises Act (NSA)

    The NSA includes consumer protections against surprise billing.

    Contact us

    Contact Mayo Clinic Patient Account Services for assistance with billing and insurance concerns.

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