Denial reason group 2

Your insurance company has denied your claim for the following reasons:

• Work-related injury or illness
• Motor vehicle or other liability insurance
• Not covered by this payer or contractor
  • Psychiatry services
  • Dental services

Steps you should follow to appeal insurance denials:

• Log on to your account at Mayo Clinic patient online services.
• Verify the correct insurance company information is listed for the denied services via your online patient account or your patient itemized statement under the Billing and Insurance menu.
  • If the correct information is not listed, update and add the correct insurance information.
    • Send a message to Patient Account Services to submit the charges to the correct insurance.
  • If the information is correct, contact your insurance company to discuss the reason for denied charges.