Mayo Clinic Office of Patient Experience

After patients and their loved ones experience Mayo Clinic, they often wish to share their compliments, concerns or suggestions for improvement on the care they've received.

Your caregivers and Mayo Clinic value and welcome your feedback. It's a vital element to continuously improving quality of care, patient safety and overall service to you and future patients.

The Office of Patient Experience is here to address concerns about your care experience here at Mayo Clinic via phone, email, or letter. Please note Patient Experience staff are not equipped or authorized to answer medical questions or provide follow-up care.

Contact Information:

Arizona campuses
Scottsdale or Phoenix campus: ARZOPE@mayo.edu 480-342-2651
Florida campus
Jacksonville campus: FLAOFFPATEXP@mayo.edu 904-953-2019
Minnesota campuses
Rochester, Minnesota, campus: officeofpatientexperience@mayo.edu 507-284-4988
Mayo Clinic Health System (includes MN, WI and IA campuses) MCHSOPE@mayo.edu 844-544-0036