Mayo Clinic Office of Patient Experience

After patients and their loved ones experience Mayo Clinic, they often wish to share their compliments, concerns or suggestions for improvement regarding the care they've received.

Mayo Clinic and your health care professionals here value and welcome your feedback. It's a vital element to continuously improving quality of care, patient safety, and overall service to you and future patients.

The Office of Patient Experience is here to address concerns about your care experience at Mayo Clinic via phone, email, letter or online form. Please note that patient experience staff are not equipped or authorized to answer medical questions or provide follow-up care.

If you would like to share feedback with the Office of Patient Experience, please select one of the methods below.

Share your experience
  • Phone: 844-544-0036 (toll-free)
  • Email:
  • Mail: Mayo Clinic Office of Patient Experience
    • 200 1st St. SW
    • Rochester, MN 55905

Share your story of gratitude to Mayo Clinic staff

When patients come to Mayo Clinic, they sometimes wish to share positive feedback about their experience. If you would like to praise someone who has provided great care, share your story with us using the below form. We will be sure to honor our staff with recognition for the exceptional service they deliver.

Share your story