Mayo Clinic Office of Patient Experience

After patients and their loved ones experience Mayo Clinic, they often wish to share their compliments, concerns or suggestions for improvement on the care they've received.

Your caregivers and Mayo Clinic value and welcome your feedback. It's a vital element to continuously improving quality of care, patient safety and overall service to you and future patients.

The Office of Patient Experience is here to address concerns about your care experience here at Mayo Clinic via phone, email, or letter. Please note Patient Experience staff are not equipped or authorized to answer medical questions or provide follow-up care.

If you would like to share a concern with a Patient Experience staff person, please complete the online feedback form and someone will contact you within seven business days via a telephone call or in writing. Alternatively, you may call the phone number listed below to speak to a Patient Experience specialist by phone.

Send a Note of Gratitude to Mayo Clinic staff

Share Your Story

When patients come to Mayo Clinic they sometimes wish to share positive feedback about their experience. If you know someone who has done great work and would like to praise them, share your story with us using this online form and we will be sure to honor our staff with recognition for the exceptional service they deliver.

Contact Information:

Mayo Clinic Office of Patient Experience

  • Phone: 844-544-0036 (toll free)
  • Fax: 715-838-5999
  • Email: