Mayo Clinic physician and patient

Our Patients

At Mayo Clinic, our mission is to create a welcoming and compassionate environment where we provide the best medical care to every patient. Each year, more than 1 million patients from around the world are treated at Mayo Clinic locations in and across the Midwest and in Florida and Arizona.

In order to provide the best care experience, we provide a variety of services to meet the diverse needs of our patients and offer many tools to help them before, during and after their treatment at Mayo Clinic.

Services for international patients

Each year, approximately 8,000 international patients from more than 150 countries travel to Mayo Clinic for medical care. Mayo's International Patient Offices help ensure that distance and language are not obstacles to receiving world-class care.

Experienced medical interpreters are available at no cost to assist patients as they attend appointments, translate patient education materials, and assist with completing patient registration and finance information.

Arabic and Spanish websites

To meet the diverse needs of our patients, Mayo Clinic has developed websites that provide comprehensive information for patients whose first language is Arabic or Spanish.

Health and wellness programs

Mayo Clinic is dedicated to providing minority health and wellness programs. Through education and awareness programs, personalized health care, and innovative research, Mayo Clinic strives to eliminate health disparities within our communities and help prevent and reduce illness and premature death in minority populations.

Mayo Clinic offers many minority health and wellness programs, including programs about cancer prevention, healthy brain aging, community outreach, community-engaged research and others.

Mayo Clinic researchers study potential treatments for cancer, heart disease, memory disorders and other diseases that often occur in minority populations and conduct clinical trials. Find out more about Mayo Clinic minority health and wellness research.

One World Advisory Council

Established in 2012, One World Advisory Council, a patient and family council, is dedicated to providing culturally competent care. One World Advisory Council strengthens the voices of culturally diverse patients and families at Mayo Clinic in order to enhance patient safety, satisfaction and quality of care.

The group, whose membership consists of staff, patients, family and community members, brings forward concerns and issues in order to enhance the care and satisfaction of patients.

Mayo Clinic collaboration with The Links, Incorporated

Mayo Clinic has developed a strategic collaboration with The Links, Incorporated, an African-American service group and one of the nation's oldest and largest volunteer service organizations.

The missions of the two organizations are aligned. Mayo Clinic is committed to excellence in patient care, research and education. The Links, Incorporated has a mission to promote and facilitate programs that support good health and the elimination of health disparities in communities of color through education, health advocacy and optimal utilization of health resources.

The primary objectives of this collaboration are to:

  • Provide health and wellness outreach, information and education to Links members and their constituents via targeted content with a focus on mutually prioritized chronic health conditions (cardiovascular diseases, cancer, organ transplantation and obesity)
  • Develop strategies and tactics to increase the awareness of African-Americans and other minorities about medical research and develop new models of community-based participatory research and education partnerships

As part of this collaboration, Mayo Clinic and The Links, Incorporated, partnered to create a video, You Can Make A Difference, promoting African-American participation in clinical trials.

Importance of African American women's participation in medical research

Social media communities

Together, Mayo Clinic patients, employees and students create a global community. Diversity networking groups have been formed by many members of Mayo's international community.

Groups showcase their countries' heritage, traditions, and cultural and social practices; facilitate their members' orientation and integration into Mayo Clinic and the community; and provide open forums for conversation.

Vibrant virtual communities encourage new connections among patients, staff, students and the public. Individuals can connect and share their experiences through:

Patient apps

Mayo Clinic offers mobile apps, including:

  • A patient app to help patients manage their care at Mayo
  • A health community app to help patients connect with others