Important guidance for those coming to Mayo Clinic during COVID-19

While COVID-19 transmission remains a health concern, no visitors will be allowed in the emergency department. In the hospital setting, only one visitor will be allowed across a patient's stay, and visitors may not switch. Patients in the outpatient clinic may have only one individual accompany them. These precautions are temporary and designed to safeguard the health of all who come to Mayo Clinic.

Questions and answers about COVID-19 for prospective and current Mayo Clinic patients

Information for anyone being seen on Mayo campuses.


At Mayo Clinic in Florida, innovative health care meets Southern hospitality. In the South, guests are treated like family. This Southern tradition extends to the Jacksonville campus of Mayo Clinic, where world-class providers and dedicated volunteers help you feel welcomed and comforted.

You may notice the Jacksonville campus is growing, as Mayo Clinic continues to add new facilities that will expand the options and services for patients. Combine that with Mayo's cutting-edge care and clinical expertise, and you truly have care focused on you.

Plan for your trip

Traveling for medical care isn't easy. Know what to expect and get practical tips to make your trip as easy and comfortable as possible.

Insurance, billing & financial support

Use these resources for insurance and billing questions. Or contact Patient Account Services for help.

International Services

Every year, patients from more than 140 countries travel to Mayo Clinic for care. International patients receive timely diagnosis and specialty care in a place designed to feel a little more like home.

Learn more about International Services

Learn more about Jacksonville

Discover more about this Florida destination at Visit Jacksonville.

All about appointments

From referrals to insurance. Here's what you need to know to request your first appointment.

Learn more about appointments

Advice from other patients

Get cost-saving tips, travel tricks and advice from former and current Mayo Clinic patients in our online community.

Visiting Mayo Clinic discussion board