Support groups: Make connections, get help

If you're facing a major illness or stressful life change, you don't have to go it alone. A support group can help. Find out how to choose the right one.

By Mayo Clinic Staff

Support groups bring together people who are going through or have gone through similar experiences. For example, this common ground might be cancer, chronic medical conditions, addiction, bereavement or caregiving.

A support group provides an opportunity for people to share personal experiences and feelings, coping strategies, or firsthand information about diseases or treatments.

For many people, a health-related support group may fill a gap between medical treatment and the need for emotional support. A person's relationship with a doctor or other medical personnel may not provide adequate emotional support, and a person's family and friends may not understand the impact of a disease or treatment. A support group among people with shared experiences may function as a bridge between medical and emotional needs.

Structure of support groups

Support groups may be offered by a nonprofit advocacy organization, clinic, hospital or community organization. They also may be independent of any organization and run entirely by group members.

Formats of support groups vary, including face-to-face meetings, teleconferences or online communities. A lay person — someone who shares or has shared the group's common experience — often leads a support group, but a group also may be led by a professional facilitator, such as a nurse, social worker or psychologist.

Some support groups may offer educational opportunities, such as a guest doctor, psychologist, nurse or social worker to talk about a topic related to the group's needs.

Support groups are not the same as group therapy sessions. Group therapy is a specific type of mental health treatment that brings together several people with similar conditions under the guidance of a licensed mental health care provider.

Benefits of support groups

The common experience among members of a support group often means they have similar feelings, worries, everyday problems, treatment decisions or treatment side effects. Participating in a group provides you with an opportunity to be with people who are likely to have a common purpose and likely to understand one another.

Benefits of participating in a support group may include:

  • Feeling less lonely, isolated or judged
  • Reducing distress, depression, anxiety or fatigue
  • Talking openly and honestly about your feelings
  • Improving skills to cope with challenges
  • Staying motivated to manage chronic conditions or stick to treatment plans
  • Gaining a sense of empowerment, control or hope
  • Improving understanding of a disease and your own experience with it
  • Getting practical feedback about treatment options
  • Learning about health, economic or social resources

Possible risks

Support groups may have drawbacks, and effective groups generally depend on the facilitator to help steer away from these problems. These problems may include:

  • Disruptive group members
  • Conversation dominated by griping
  • Lack of confidentiality
  • Emotional entanglement, group tension or interpersonal conflicts
  • Inappropriate or unsound medical advice
  • Competitive comparisons of whose condition or experience is worse

Pros and cons of online support groups

Online support groups offer benefits and risks that are particular to that format. It's important to consider these factors before joining an online group.

Benefits of online groups include:

  • More frequent or flexible participation
  • Opportunities for people who may not have local face-to-face support groups
  • A degree of privacy or anonymity

Risks of online support groups include the following:

  • Communication only by written text can lead to misunderstanding or confusion among group members.
  • Anonymity may lead to inappropriate or disrespectful comments or behaviors.
  • Participation online may result in isolation from other friends or family.
  • Online communities may be particularly susceptible to misinformation or information overload.
  • People may use the online environment to prey on people, promote a product or commit fraud.

How to find a support group

Information about support groups may be available from the following:

  • Your doctor, clinic or hospital
  • Nonprofit organizations that advocate for particular medical conditions or life changes
  • National Institutes of Health websites for specific diseases and conditions

Questions to ask before joining a support group

Support groups vary in how they are organized and led. Before joining a support group, ask the following questions:

  • Is the group designed for people with a specific medical condition or certain stage of a disease?
  • Does the group meet for a set period of time or does it continue indefinitely?
  • Where does the group meet?
  • At what times and how often does the group meet?
  • Is there a facilitator or moderator?
  • Has the facilitator undergone training?
  • Is a mental health expert involved with the group?
  • What are the guidelines for confidentiality?
  • Are there established ground rules for group participation?
  • What is a typical meeting like?
  • Is it free, and if not, what are the fees?

Red flags that might indicate a problematic support group include:

  • Promises of a sure cure for your disease or condition
  • High fees to attend the group
  • Pressure to purchase products or services

Getting the most out of a support group

When you join a new support group, you may be nervous about sharing personal issues with people you don't know. At first, you may benefit from simply listening. Over time, however, contributing your own ideas and experiences may help you get more out of a support group.

Try a support group for a few weeks. If it doesn't feel like a good fit for you, consider a different support group or a different support group format.

Remember that a support group isn't a substitute for regular medical care. Let your doctor know that you're participating in a support group. If you don't think a support group is appropriate for you, but you need help coping with your condition or situation, talk to your doctor about counseling or other types of therapy.

Get the latest health information from Mayo Clinic’s experts.

Sign up for free, and stay up to date on research advancements, health tips and current health topics, like COVID-19, plus expertise on managing health.

To provide you with the most relevant and helpful information, and understand which information is beneficial, we may combine your email and website usage information with other information we have about you. If you are a Mayo Clinic patient, this could include protected health information. If we combine this information with your protected health information, we will treat all of that information as protected health information and will only use or disclose that information as set forth in our notice of privacy practices. You may opt-out of email communications at any time by clicking on the unsubscribe link in the e-mail.

Aug. 29, 2020 See more In-depth

See also

  1. 5 ways to bring play back into your life
  2. A Very Happy Brain
  3. Adapt to put stress in its place
  4. Anger management: Your questions answered
  5. Are your holidays a dietary free-for-all?
  6. Balancing work and life responsibilities
  7. Being assertive
  8. Bridge pose
  9. Can yoga help me keep caregiver stress in check?
  10. Caregiver stress
  11. Cat/cow pose
  12. Chase away the winter blues
  13. Child's pose
  14. Cobra
  15. Coping with job stress
  16. COVID-19 and your mental health
  17. Denial
  18. Does stress make rheumatoid arthritis worse?
  19. Downward-facing dog
  20. Dreading a family holiday gathering?
  21. Ease stress to reduce eczema symptoms
  22. Ease stress to reduce your psoriasis flares
  23. Feeling overwhelmed? Take a break
  24. Forgiveness
  25. Great expectations: How to keep them from creating unhappiness
  26. Have you had a good laugh today?
  27. Holidays don't have to break the bank
  28. How decluttering your space could make you healthier and happier
  29. How to focus on the present for long-term progress
  30. Job burnout
  31. Job satisfaction
  32. Laugh more, stress less
  33. Learn to reduce stress through mindful living
  34. Learn to say no and enjoy the holidays
  35. Manage stress through problem-solving
  36. Manage stress to improve psoriatic arthritis symptoms
  37. Mountain pose
  38. Need better work-life balance?
  39. New School Anxiety
  40. Perfect holiday? Forget about it!
  41. Pet therapy
  42. Positive thinking
  43. Resilience
  44. Say no, to say yes to less stress
  45. Seated spinal twist
  46. Slide show: Yoga poses
  47. Social support: Tap this tool to beat stress
  48. Standing forward bend
  49. Stress and high blood pressure
  50. Holiday stress
  51. Prevent stress setbacks
  52. Stress relief from laughter
  53. Stress relievers
  54. Stressed out? Skip the late show
  55. Stressed? Set yourself up for success
  56. The power of positive thinking
  57. Warrior 1
  58. What is hot yoga?
  59. What is reflexology?
  60. Work-life balance