Contact us

Contact us online:

Send a secure message from your Mayo Clinic patient online services account.

Glossary of terms

Explanations of useful billing and insurance terminology

Patient Account Services is Mayo Clinic's customer contact center to answer your billing inquiries and resolve personal balances due to Mayo Clinic. Patient account representatives are available to assist you with the financial aspects of your care at Mayo Clinic. If you have questions regarding your billing or charitable care and financial assistance, please contact Patient Account Services.

In person


Phoenix campus

  • Mayo Clinic Specialty Building — Check-in desks, First Floor
  • Mayo Clinic Hospital — Admission desk, Lobby

Scottsdale campus

  • Mayo Clinic Building — Concourse Level


  • Mayo Clinic — Davis Building, Lobby
  • Mayo Clinic — Cannaday Building, Lobby
  • Mayo Clinic Hospital — Admission, Lobby

Rochester, Minnesota

  • Mayo Clinic — Gonda Building, Lobby Level East
  • Mayo Clinic Hospital, Methodist Campus — Eisenberg Building, Lobby Level
  • Mayo Clinic Hospital, Saint Marys Campus — Mary Brigh Building, Main Floor

By phone (toll-free)


  • 800-603-0558


  • 800-660-4190


  • 800-660-4582

By mail

The centralized mailing and payment addresses below are preferred.

  • Mayo Clinic
  • LC-LL-B180 PFS
  • 200 First St. SW
  • Rochester, MN 55905-0001
  • Payments by mail
  • Mayo Clinic
  • P.O. Box 790127
  • St. Louis, MO 63179

By fax

  • 507-284-0688

By secure message

Send a message through your Mayo Clinic patient online services account.