Contact us

Patient Account Services is Mayo Clinic's customer contact center to answer your billing inquiries and resolve personal balances due to Mayo Clinic. Patient account representatives are available to assist you with the financial aspects of your care at Mayo Clinic. If you have questions regarding your billing or charitable care and financial assistance, please contact Patient Account Services.

In person

Arizona

Phoenix campus

  • Mayo Clinic Specialty Building — Check-in desks, First Floor
  • Mayo Clinic Hospital — Admission desk, Lobby

Scottsdale campus

  • Mayo Clinic Building — Concourse Level

Florida

  • Mayo Clinic — Davis Building, Lobby
  • Mayo Clinic Hospital — Admission, Lobby

Rochester, Minnesota

  • Mayo Clinic — Gonda Building, Lobby Level East
  • Mayo Clinic Hospital, Methodist Campus — Eisenberg Building, Lobby Level
  • Mayo Clinic Hospital, Saint Marys Campus — Mary Brigh Building, Main Floor

By phone (toll-free)

You may call Patient Account Services at 844-217-9591 (toll-free), Monday through Friday.

  • All Mayo locations
  • Monday through Thursday
  • 7:00 a.m. to 7:00 p.m. Central time (during daylight saving time)
  • 7:00 a.m. to 6:00 p.m. Central time (during standard time)
  • Friday
  • 7:00 a.m. to 4:00 p.m. (year round)

By mail

The centralized mailing and payment addresses below are preferred.

  • Mayo Clinic
  • RO WE 01 800K-R
  • 200 First St. SW
  • Rochester, MN 55905-0001
  • Payments by mail
  • Mayo Clinic
  • P.O. Box 790339
  • St. Louis, MO 63179-0339

By fax

  • 507-284-0688

By secure message

Send a message through your Mayo Clinic patient online services account.

  • Sept. 10, 2024
  • ART-20203364