Contact us online:
Send a secure message from your Mayo Clinic patient online services account.
Glossary of terms
Explanations of useful billing and insurance terminology
Patient Account Services is Mayo Clinic's customer contact center to answer your billing inquiries and resolve personal balances due to Mayo Clinic. Patient account representatives are available to assist you with the financial aspects of your care at Mayo Clinic. If you have questions regarding your billing or charitable care and financial assistance, please contact Patient Account Services.
By phone (toll-free)
Arizona (8 a.m. to 5 p.m. Mountain time)
Florida (8 a.m. to 5 p.m. Eastern time)
Rochester, Minnesota (8 a.m. to 5 p.m. Central time)
The centralized mailing and payment addresses below are preferred.
By secure message
Send a message through your Mayo Clinic patient online services account.