Air ambulance — Mayo One Airplane
The Mayo One Airplane (fixed-wing) provides safe, doctor-directed air medical travel so that patients can receive medical care at the facility of their choice.
Mayo One Airplane medical teams fly worldwide, safely bringing patients to Mayo Clinic, other health care facilities or to their homes following care. Mayo One Airplane has transported patients to Mayo Clinic's campus in Rochester, Minnesota, from the 48 contiguous United States.
The Mayo One Airplane is available 24 hours a day, 365 days a year.
Aircraft, aviation crew and operations certificates are provided by Mayo Clinic.
Requesting a flight
Contact the Mayo Clinic Emergency Communications Center at 800-237-6822 (toll-free in the U.S.) or 507-255-2808. Communications specialists can answer your questions about Mayo One and arrange all aspects of your travel, including help in coordinating appointments.
In many cases, health insurance or HMO plans do not cover air ambulance service if it is not medically necessary or if it is selected by patient preference. Mayo One Airplane dispatchers will provide a cost estimate when you call. Full payment for air ambulance transport is often required at the time of service if it is not medically necessary.
For questions about your transport bill or insurance claims after a transport on Mayo One Airplane, please contact our business office at 800-776-9001 (toll-free in the U.S.).
Mayo One Airplane is accredited by the Commission on Accreditation of Medical Transport Systems, the industry's most respected stamp of approval for all aspects of air safety and quality.
Mayo One Airplane
Beechcraft—Textron King Air 350C
- Cruising speed: 310 knots (356 mph)
- Seating capacity: One patient plus seating for the medical team (including specialists) and passengers as the patient's condition dictates
Engine type: Twin turbo-prop jet engines
(Aircraft, medical personnel, aviation crew and operations certificates are provided by Mayo Clinic).