New patient documentation

    New patient welcome packet

    This packet includes information about:

    • Products and services offered at Mayo Clinic stores
    • Your rights and responsibilities as a Mayo Clinic Store patient
    • Preparing for emergencies and staying safe in your home
    • How to stop the spread of infections and proper handwashing techniques
    • Patient rights translation

    Emergency management — Florida residents only

    Additional information is available regarding Florida Special Needs Shelters for those individuals who have a physical, mental, cognitive or sensory impairment. Resources may be found at the following locations:

    If you are a Florida resident and need additional assistance with registering for the Florida Special Needs Registry, please contact the Mayo Clinic Store at 888-303-9354 or 507-284-9669.

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