Florida price transparency
Mission to Care
is an initiative of the Florida Hospital Association, providing increased information to patients to keep Floridians safe, healthy and informed.
The Agency for Health Care Administration (AHCA) has developed websites prospective patients can use to learn more about quality and costs for health care in Florida. These websites include Florida Health Finder and Florida Health Price Finder. The AHCA price finder website is based on payment information for the entire state of Florida and does not provide a personalized estimate of charges. A more personalized estimate can be obtained by using Mayo Clinic's Cost Estimator or calling 904-953-7058. The following information is required before using these options:
- Description of services — you will need to provide a description of the medical service you are seeking or the CPT procedure code, which can be obtained from your attending or referring physician
- Name of your insurance
- Type of insurance, for example, PPO, HMO, POS, Medicare, Medicaid, self-pay
Below are links to quality and safety information reported by a variety of organizations related to Mayo Clinic's campus in Jacksonville, Florida, including Mayo Clinic Hospital and the Mayo Clinic outpatient practice.
You will receive an itemized statement for both your hospital and professional services. In addition, you will receive a monthly statement of account that shows charges, adjustments and payments. You may access your statements online by using Mayo Clinic Patient Online Services. If more detail is available, Mayo Clinic must provide it to you within 7 business days after discharge or release, or 7 business days after the request, whichever is later. To request this more detailed statement, you may call Patient Account Services 8 a.m. to 5 p.m. Eastern time, Monday through Friday:
For services before October 6, 2018: 800-660-4190 (toll-free)
For services on or after October 6, 2018: 844-217-9591 (toll-free)