The current environment presents many challenges. Mayo Clinic's highest priority is patient and staff safety. We are taking every precaution to manage patient safety to the highest standard through universal masking, enhanced safety protocols, robust screening and COVID-19 testing strategies. Mayo Clinic will continuously evaluate the circumstances at each of our sites and follow federal and state mandates.
Find resources for providers and answers to questions on referrals and testing for COVID-19 on the Medical Professionals Resource Center.
To refer a patient:
An answering service records messages 24 hours a day. An appointment specialist will call a physician (or physician's office) back between 8 a.m. and 5 p.m., Mountain Standard Time.
8 a.m. to 5 p.m. Mountain Standard Time, Monday through Friday
8 a.m. to 5 p.m. Eastern time, Monday through Friday
Available 24 hours a day, seven days a week
Referring physicians into the Minnesota campus should ask to speak with the emergency department phone referral nurse. The nurse will obtain information about the patient and the request for transfer. The nurse will then contact the appropriate Mayo physician or their designee to facilitate a discussion with the referring physician to evaluate the transfer request and the mode of transportation.
Specialty transport in Minnesota
Specialty transport services are offered to Mayo Clinic's Minnesota campus.
Rochester, Minnesota, campus
Mayo Clinic Emergency Communications
A direct line is available 24 hours a day, seven days a week to Mayo Clinic’s emergency communications. The center can connect the referring physician to a Mayo emergency department staff physician, and can dispatch Mayo Clinic ground ambulance, air ambulance helicopter or air ambulance airplane fixed wing air ambulance as needed. Specialized transport teams also can be requested.
Mayo Clinic is one of the largest contributors to the education and training of physicians and allied health providers in the United States. Visit the Mayo Clinic College of Medicine website for information about all of Mayo Clinic's educational programs.
The departments of Emergency Medicine in Arizona, Florida and Minnesota all participate in educational activities. These activities include teaching medical school students and supporting clinical education rotation experiences of allied health staff from disciplines such as nursing, respiratory therapy and physician assistant programs.
In Minnesota, the Department of Emergency Medicine offers an Emergency Medicine Residency Program through the Mayo School of Graduate Medical Education in Rochester, Minnesota.
In Arizona and Florida, these departments train emergency medicine residents from Mayo Clinic and non-Mayo Clinic programs through a visiting resident program.
Continuing medical education courses
View a list of courses in emergency medicine in the Mayo School of Continuous Professional Development.