Terms and Conditions of Use

Welcome to Mayo Clinic's website and Online Services, an online information and communications service provided by Mayo Clinic Minnesota, Mayo Clinic Florida, Mayo Clinic Arizona and Mayo Clinic Health System ("Mayo Clinic" or "We" or "Us"), subject to your agreement with all of these terms and conditions. Mayo Clinic may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on Mayo Clinic Online Services. You agree to review the agreement periodically to be aware of such modifications, and your accessing or using the service constitutes your acceptance of the agreement as it appears at the time of your access or use. From time to time Mayo Clinic may offer website visitors the opportunity to participate in additional features or services through Mayo Clinic Online Services. You may be required to enter into additional agreements or authorizations before you can access such features or services.

Medical Emergencies

ELECTRONIC COMMUNICATION IS NOT APPROPRIATE FOR ALL HEALTH ISSUES, PARTICULARLY THOSE OF AN URGENT NATURE, AND MAYO CLINIC MAKES NO GUARANTEE OF ANY PARTICULAR RESPONSE TIME TO ANY INQUIRY YOU MAY MAKE. ACCORDINGLY, IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD NOT RELY ON THIS WEBSITE FOR ASSISTANCE, BUT SHOULD INSTEAD SEEK APPROPRIATE EMERGENCY MEDICAL ASSISTANCE.

Privacy

Please read our Notice of Privacy Practices to understand how any Protected Health Information ("PHI"), as that term is defined in the Notice of Privacy Practices, that you submit via this site will be treated. Information communicated electronically may be incorporated and retained in the Mayo Clinic medical record and may be disseminated as part of an authorized release of a copy of the medical record.

Security

This security of any data you submit via this site is very important to us. This site uses encryption technology, and we constantly review our security practices to help ensure that your data is maintained securely. However, no system can perfectly guard against risks of intentional intrusion or inadvertent disclosure of information sent to us. Moreover, when you transmit information via the Internet, your information will be transmitted over a medium that is beyond our control, and therefore the security of the transmission may be compromised before it reaches us. Accordingly, Mayo Clinic makes no guarantee as to confidentiality or security. IN ADDITION, YOU HEREBY EXPRESSLY AND SOLELY ASSUME THE RISK OF ANY UNAUTHORIZED DISCLOSURE OR INTENTIONAL INTRUSION, OR OF ANY DELAY, FAILURE, INTERRUPTION OR CORRUPTION OF DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH YOUR USE OF MAYO CLINIC ONLINE SERVICES. Your user name and password should be kept confidential. Failure to do so may also compromise the confidentiality of your information.

No Warranties

YOU UNDERSTAND AND AGREE THAT MAYO CLINIC ONLINE SERVICES AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY MAYO CLINIC ONLINE SERVICES IS PROVIDED ON AN "AS IS" BASIS. MAYO CLINIC DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. IN ADDITION, MAYO CLINIC DOES NOT GUARANTEE THAT USE OF MAYO CLINIC ONLINE SERVICES WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.

Limitation of Liability

THE USE OF THIS SERVICE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL MAYO CLINIC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.

User Agreements

You agree that you will not:

  1. Upload or transmit any communications or content of any type that may infringe or violate any rights of any party;
  2. Use this website for any purpose in violation of local, state, national or international laws;
  3. Use this site as a means to distribute advertising or other unsolicited material to any third party;
  4. Use this website to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity;
  5. Attempt to disable, "hack" or otherwise interfere with the proper functioning of this website.

Discontinuance of Services

Mayo Clinic Online Services is being provided by Mayo Clinic as a courtesy to you, and Mayo Clinic reserves the right to modify, discontinue, temporarily or permanently, this site, or any part thereof, at any time, with or without notice. In addition, your access to the site may be discontinued at any time if you violate the terms of this agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the site.

Copyright and Trademark Information

The marks "Mayo," "Mayo Clinic," "Mayo Clinic Health System" and the triple-shield Mayo logo are trademarks and/or service marks of Mayo Foundation for Medical Education and Research. The content and design of Mayo Clinic Online Services are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright notices); and (3) you do not use the materials in a way that suggests an association with Mayo Clinic or an affiliated Mayo entity. You understand and agree that title to these materials shall not pass to you or any other user.

Dispute Resolution

You agree that any dispute or claim (including personal injury claims) related to your use of the website is subject to the exclusive jurisdiction of the appropriate court in the state in which your care was originally given on-site by Mayo, or at which care was requested, and will be adjudicated pursuant to the laws of that state. This agreement also applies to anyone claiming on your behalf.