Your health, your team

In times of wellness or illness, you can turn to the primary care teams of Mayo Clinic in Arizona. The primary care team model is intended to provide you with better care, better access and fewer return visits. Primary care helps people of all ages with preventive care and in the diagnosis and treatment of illness.

Primary care services are available at several locations in the Phoenix, Arizona, area: Family Medicine at Arrowhead (Glendale), Phoenix, San Tan (Chandler), and Thunderbird (Scottsdale) and in Community Internal Medicine (Scottsdale).

Whether you're healthy, sick or living with a chronic condition, your care team provides whole-person care to support your needs. Primary care is available at several locations in the Phoenix, Arizona, area. Many minor illnesses can now even be diagnosed and treated online or over the phone. 

What is a care team?

Your care team is home base for getting the care you need in the most convenient and supportive ways possible. It includes you, physicians, nurse practitioners or physician assistants, nurses, medical assistants, pharmacists, and other professionals, as needed, to support your health and wellness.

The primary care providers on your team have expertise in family medicine and internal medicine. They offer a wide range of services, including preventive exams and screenings and well-child exams. They manage chronic conditions and treat minor illnesses. And they coordinate care with specialists you may need to see, such as heart doctors (cardiologists) and cancer experts (oncologists).

The advantages of care teams

Coordinated care
  • Improved access to care. Having access to a care team means convenience for you. Often, what you need can be delivered by telephone support or through Patient Online Services. If you need to see a provider, you'll be connected with the right team member to address your concerns. You may need a nurse visit for vaccinations or an exam with a doctor or nurse practitioner to diagnose and treat an illness. Your care team can determine the best route of care for your situation.
  • Effective management of routine, chronic and specialty issues. Care teams will follow up with you after a hospital stay if you need support in recovering. Care coordinators will help you learn to manage multiple chronic conditions more effectively. They will help you develop a care plan focused on what matters most to you.
  • Whole-person care. Your care team takes the time to listen to your questions and concerns, which may include medical, nutritional, social and drug-related issues.
  • Coordinated care with specialists. If you require specialty care, your primary care team can connect you with the right support, while partnering with you on your overall care plan. You may be eligible for an electronic consult (eConsult), which helps you avoid extra appointments.

    Your care team will coordinate with specialists to ensure that your care plan fits your needs, lifestyle and family circumstances. Often, community resources are available as well — and your care team can help you make those connections.

A care plan that fits your needs

Mayo Clinic Primary Care in Arizona provides comprehensive healthcare for every stage of life. Services include:

  • Pediatric care, newborn through adolescence
  • Adult care, including preventive services, vaccinations and care for long-term conditions
  • Outpatient procedures
  • Same-day appointments for immediate needs
  • Online access through patient online services
  • Laboratory services on-site
  • An around-the-clock nurse line

You may choose from among several primary care locations. Not all services are available at each location. The staff on the appointment line will help you select a location. You may also reach a triage nurse or a member of your care team through Patient Online Services secure messaging.

Family Medicine – Phoenix

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Oct. 11, 2023