DepartmentsGastroenterology and HepatologyLocationJacksonville, FloridaLanguagesEnglishExisting patientsSend a secure message via patient portal Conditions treatedAchalasiaDysphagiaDysphagia lusoriaEosinophilic esophagitisEsophageal spasmsEsophageal strictureEsophagitisGastroesophageal reflux diseaseHeartburn Procedures performedBiopsyColon cancer preventionColonoscopyEsophageal cancer preventionEsophageal dilatationEsophageal manometryEsophagoscopyUpper endoscopy InterestsEsophageal function testingEosinophilic esophagitisGERDMotility issues in the esophagusEsophageal cancer preventionAchalasiaEsophageal SpasmExpansion of digital health services Mayo Clinic locations Jacksonville, Florida Driving Directions More info Billing & insurance Accessibility services Education2005ResidentGastroenterology, Programs in Florida, Mayo School of Graduate Medical Education, Mayo Clinic College of Medicine2005Fellow - GastroenterologyDivision of Gastroenterology & Hepatology, Department of Internal Medicine2002ResidentInternal Medicine, Programs in Florida, Mayo School of Graduate Medical Education, Mayo Clinic College of Medicine2002Resident - Internal MedicineDepartment of Internal Medicine1999MDUniversity of Colorado School of Medicine1996MHS - Health Systems ManagementJohns Hopkins Bloomberg School Of Public Health1994BA - Psychology, magna cum laudeUniversity of Colorado at BoulderShow more education Activities and honorsCertifications2005GastroenterologyAmerican Board of Internal MedicineAwards and honors2023Clinical Practice Committee Innovation AwardMayo Clinic Clinical Practice Committee, Mayo Clinic Committees2022Top 10% of all Mayo Physicians for Patient SatisfactionMayo Clinic Quality Academy2020Innovation Award for the development of the Covid-19 Virtual Clinic (CVC)Department of Medicine Division2019Clinical Practice Committee Innovation AwardMayo Clinic Clinical Practice Committee, Mayo Clinic Committees2018Accelerate! Leadership ProgramMayo Foundation for Leadership Development2017Department of Medicine Innovation AwardDepartment of Medicine, Mayo Clinic2011Crystal Award for Research in Quality for Endoscopic ProceduresAmerican Society for Gastrointestinal Endoscopy2008Highest Scoring Faculty on Fellow ReviewDepartment of Medicine, Mayo Clinic Rochester2006Best Teacher Award-Gastrointestinal PathophysiologyMayo Clinic Alix School of Medicine2001Mayo Brothers' Distinguished Fellow Award. Mayo Clinic foundation-wide award given to one second-year Internal Medicine Resident who best demonstrates the attributes promoted by the Mayo brothersMayo School of Graduate Medical Education, Mayo Clinic College of Medicine and Science, Department of Education AdministrationShow more awards and honorsProfessional memberships2023 - presentMemberRevenue Model Innovation (RMI) Oversight Committee2023 - presentMedical DirectorGovernment Payment Strategy Subcommittee2023 - presentVice ChairOutpatient Access and Connect Steering Committee2022 - presentMedical DirectorCenter for Digital Health, Products, Experience and Design2022 - presentVice ChairTelehealth Practice Oversight Subcommittee, Outpatient Practice Committee, Mayo Clinic Rochester Committees2021 - 2022Alternate DelegateAmerican Medical Association2020 - 2022Chair, Program CommitteePractice Committee, American Gastroenterological Association2017 - presentChairOutpatient Practice Subcommittee, Mayo Clinic Florida Committees2017 - presentVice ChairClinical Practice Committee - Florida, Mayo Clinic Florida Committees2017 - presentFellowAmerican Gastroenterological Association2014 - 2017AGA Representative to the Board of DirectorsAMA/Specialty Society Relative Value Unit Update Committee, American Gastroenterological Association2013 - 2017ChairMayo Clinic Florida Mortality Review Committee, Mayo Clinic Florida Committees2011 - presentFellowAmerican College of Gastroenterology2011 - 2014Committee MemberClinical Practice Quality Oversight Committee - Florida, Clinical Practice Committee - Florida, Mayo Clinic Florida Committees2010 - 2020Policy AuthorAmerican Gastroenterological Association2009 - 2019Advisory Council MemberCMS Advisory Panel on Hospital Outpatient Payment, United States Department of Health and Human Services2008 - 2015MemberNational Association for Healthcare Quality2008 - 2011Executive Committee MemberGastroenterology Committee, Mayo Clinic Rochester Committees2008 - 2011Quality ChairGastroenterology Committee, Mayo Clinic Rochester Committees2008 - 2011Voting MemberExecutive Committee, Gastroenterology Administrative, Division of Gastroenterology and Hepatology2006 - presentMemberAmerican Society for Gastrointestinal Endoscopy2006 - 2008MemberPublic Affairs Committee, Mayo Clinic CommitteesShow more professional membershipsPublicationsSee my publicationsResearch activitiesSee a description of research activities. Conditions treatedProcedures performedInterestsMayo Clinic locationsEducationActivities and honors Request an appointment PST-20223352 Doctors & Medical Staff Francis, Dawn M.D.