Mayo Clinic's External Funding Team is comprised of financial counselors whose entire role is to provide financial navigation services and research available copay and grant assistance programs for our patients.

The team helps patients apply, facilitates the submission of your explanation of benefits and insurance claim summary copies to the approved program and follows up on payments to allow patients to focus on what matters most: Their care. Our team partners with your care team to ensure you are supported through the process and ensures a seamless patient assistance experience.

In 2023, we were able to help over 2,500 patients and secure over $24 million in approved funds. Copay and grant assistance program funding is available for a wide array of conditions and uses. Our team focuses on funds which can help patients pay for their out-of-pocket medical expenses caused by things like copays, coinsurance and deductibles, and also for things like insurance premiums.

Copay and grant assistance programs might even cover additional expenses like travel and lodging. The type of patient assistance funding you might qualify for depends upon your diagnoses, type of insurance, and types of services you are receiving.

If you're interested in pursuing copay or grant assistance programs, please contact us to coordinate a convenient time to meet with an expert. You can contact us via email using this email address or by phone, Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Standard Time. When calling request a business office visit with our External Funding Team. They will provide an option to connect you with an expert.

To learn more about the copay or grant assistance programs, please watch the additional videos pertaining to your coverage scenario.