Publications Print Bhandarkar AR, Arya N, Lin K, North F, Duvall MJ, Miller NE, Pecina JL. Building a Natural Language Processing Artificial Intelligence to Predict Suicide-Related Events Based on Patient Portal Message Data Mayo Clinic Proceedings: Digital Health. 2023; 1(4):510-518. North F, Garrison GM, Jensen TB, Pecina J, Stroebel R. Hospitalization Risk Associated With Emergency Department Reasons for Visit and Patient Age: A Retrospective Evaluation of National Emergency Department Survey Data to Help Identify Potentially Avoidable Emergency Department Visits. Health Serv Res Manag Epidemiol. 2023 Jan-Dec; 10:23333928231214169 Epub 2023 Nov 20 View PubMed North F, Jensen TB, Pecina J, Miller NE, Duvall M, Nelson EM, Thompson MC, Johnson BJ, Crum BA, Stroebel R. Online Self-Triage of Ear or Hearing Concerns in a Patient Portal: Comparison of Subsequent Diagnoses and Hospitalizations to National Emergency Department and National Ambulatory Ear or Hearing Visits. Health Serv Res Manag Epidemiol. 2023 Jan-Dec; 10:23333928231186209 Epub 2023 July 25 View PubMed North F, Jensen TB, Stroebel RJ, Nelson EM, Johnson BJ, Thompson MC, Pecina JL, Crum BA. Self-Triage Use, Subsequent Healthcare Utilization, and Diagnoses: A Retrospective Study of Process and Clinical Outcomes Following Self-Triage and Self-Scheduling for Ear or Hearing Symptoms. Health Serv Res Manag Epidemiol. 2023 Jan-Dec; 10:23333928231168121 Epub 2023 Apr 18 View PubMed Duvall MJ, Miller NE, North F, Leasure WB, Pecina JL. Portal Message Language Use Prior to Suicide, Suicide Attempts, and Hospitalization for Depression. Telemed J E Health. 2022 Aug; 28 (8):1143-1150 Epub 2021 Dec 21 View PubMed North F, Nelson EM, Majerus RJ, Thompson MC, Knutson AJ, Crum BA. Self-Scheduling Process Efficiency and Utilization of Online Self-Scheduling of Lab Tests: A Retrospective Analysis of Self-Scheduled Appointments for COVID Testing. Health Serv Res Manag Epidemiol. 2022 Jan-Dec; 9:23333928221125034. Epub 2022 Sep 08. View PubMed North F, Nelson EM, Buss RJ, Majerus RJ, Thompson MC, Crum BA. The Effect of Automated Mammogram Orders Paired With Electronic Invitations to Self-schedule on Mammogram Scheduling Outcomes: Observational Cohort Comparison. JMIR Med Inform. 2021 Dec 07; 9(12):e27072. View PubMed Duvall M, North F, Leasure W, Pecina J. Patient portal message characteristics and reported thoughts of self-harm and suicide: A retrospective cohort study. J Telemed Telecare. 2021 Sep; 27 (8):501-508 Epub 2019 Nov 14 View PubMed North F, Nelson EM, Majerus RJ, Buss RJ, Thompson MC, Crum BA. Impact of Web-Based Self-Scheduling on Finalization of Well-Child Appointments in a Primary Care Setting: Retrospective Comparison Study. JMIR Med Inform. 2021 Mar 18; 9(3):e23450. View PubMed Tulledge-Scheitel SM, Billings TA, Fischer KM, Homme JH, Miller JM, North F, Sanderson RL, Schroeder DR, Vaughan MA, Croghan IT. COVID-19 Care Clinic in a Medical Center: Lessons Learned. J Prim Care Community Health. 2021 Jan-Dec; 12:21501327211056796 View PubMed Pecina J, Duvall MJ, North F. Frequency of and Factors Associated with Care Partner Proxy Interaction with Health Care Teams Using Patient Portal Accounts. Telemed J E Health. 2020 Nov; 26 (11):1368-1372 Epub 2020 Jan 22 View PubMed Matulis JC 3rd, North F. What Can Apologies in the Electronic Health Record Tell Us About Health Care Quality, Processes, and Safety? J Patient Saf. 2020 Sep; 16 (3):e187-e193 View PubMed North F, Luhman KE, Mallmann EA, Mallmann TJ, Tulledge-Scheitel SM, North EJ, Pecina JL. A Retrospective Analysis of Provider-to-Patient Secure Messages: How Much Are They Increasing, Who Is Doing the Work, and Is the Work Happening After Hours? JMIR Med Inform. 2020 Jul 8; 8 (7):e16521 Epub 2020 July 08 View PubMed North F, Pecina JL, Tulledge-Scheitel SM, Chaudhry R, Matulis JC, Ebbert JO. Is a switch to a different electronic health record associated with a change in patient satisfaction? J Am Med Inform Assoc. 2020 Jun 1; 27 (6):867-876 View PubMed Matulis JC 3rd, Schilling JJ, North F. Primary Care Provider Continuity Is Associated With Improved Preventive Service Ordering During Brief Visits for Acute Symptoms. Health Serv Res Manag Epidemiol. 2019 Jan-Dec; 6:2333392819826262 Epub 2019 Feb 06 View PubMed North F, Tulledge-Scheitel SM. Patient Satisfaction With Providers: Do Patient Surveys Give Enough Information to Help Providers Improve Specific Behaviors. Health Serv Res Manag Epidemiol. 2019 Jan-Dec; 6:2333392819885284 Epub 2019 Nov 22 View PubMed Tuot DS, Liddy C, Vimalananda VG, Pecina J, Murphy EJ, Keely E, Simon SR, North F, Orlander JD, Chen AH. Evaluating diverse electronic consultation programs with a common framework. BMC Health Serv Res. 2018 Oct 24; 18 (1):814 View PubMed North F, Tulledge-Scheitel SM, Matulis JC, Pecina JL, Franqueira AM, Johnson SS, Chaudhry R. Population health challenges in primary care: What are the unfinished tasks and who should do them? SAGE Open Med. 2018; 6:2050312118800209 Epub 2018 Sept 17 View PubMed North F, Crane SJ, Ebbert JO, Tulledge-Scheitel SM. Do primary care providers who prescribe more opioids have higher patient panel satisfaction scores? SAGE Open Med. 2018; 6:2050312118782547 Epub 2018 June 18 View PubMed Njeru JW, Damodaran S, North F, Jacobson DJ, Wilson PM, St Sauver JL, Radecki Breitkopf C, Wieland ML. Telephone triage utilization among patients with limited English proficiency. BMC Health Serv Res. 2017 Nov 9; 17 (1):706 Epub 2017 Nov 09 View PubMed Pecina JL, Wyatt KD, Comfere NI, Bernard ME, North F. Uses of Mobile Device Digital Photography of Dermatologic Conditions in Primary Care. JMIR Mhealth Uhealth. 2017 Nov 8; 5 (11):e165 Epub 2017 Nov 08 View PubMed Pecina JL, North F. A retrospective analysis of medical record use in e-consultations. J Telemed Telecare. 2017 Jun; 23 (5):544-549 Epub 2016 June 14 View PubMed Pecina J, North F, Williams MD, Angstman KB. Use of an on-line patient portal in a depression collaborative care management program. J Affect Disord. 2017 Jan 15; 208:1-5 Epub 2016 Oct 02 View PubMed Matulis J, Liu S, Mecchella J, North F, Holmes A. Choosing Wisely: A Quality Improvement Initiative to Decrease Unnecessary Preoperative Testing. BMJ Qual Improv Rep. 2017; 6: (1). View PubMed Philpot LM, Ramar P, Elrashidi MY, Mwangi R, North F, Ebbert JO. Controlled Substance Agreements for Opioids in a Primary Care Practice. J Pharm Policy Pract. 2017; 10:29 Epub 2017 Sept 12 View PubMed North F, Tulledge-Scheitel SM, Crane SJ. Association of provider opioid prescribing practices and the Centers for Medicare and Medicaid Services hierarchical condition category score: A retrospective examination of correlation between the volume of provider-prescribed opioid medications and provider panel complexity. SAGE Open Med. 2017; 5:2050312117701024 Epub 2017 Mar 29 View PubMed North F, Fox S, Chaudhry R. Clinician time used for decision making: a best case workflow study using cardiovascular risk assessments and Ask Mayo Expert algorithmic care process models. BMC Med Inform Decis Mak. 2016 Jul 20; 16:96 Epub 2016 July 20 View PubMed Marcelin JR, Tan EM, Marcelin A, Scheitel M, Ramu P, Hankey R, Keniya P, Wingo M, Rizza SA, North F, Chaudhry R. Assessment and improvement of HIV screening rates in a Midwest primary care practice using an electronic clinical decision support system: a quality improvement study. BMC Med Inform Decis Mak. 2016 Jul 4; 16:76 Epub 2016 July 04 View PubMed North F, Chaudhry R. Apple HealthKit and Health App: Patient Uptake and Barriers in Primary Care. Telemed J E Health. 2016 Jul; 22 (7):608-13 Epub 2016 May 12 View PubMed Pecina JL, North F. Early e-consultation face-to-face conversions. J Telemed Telecare. 2016 Jul; 22: (5)269-76. View PubMed Vande Loo SJ, North F. Patient question set proliferation: scope and informatics challenges of patient question set management in a large multispecialty practice with case examples pertaining to tobacco use, menopause, and Urology and Orthopedics specialties. BMC Med Inform Decis Mak. 2016 Apr 12; 16:41 View PubMed Pecina JL, Frank JM, North F. A retrospective study on how primary care providers manage specialists' recommendations after an e-consultation. SAGE Open Med. 2016; 4:2050312116682127 Epub 2016 Dec 14 View PubMed North F, Elrashidi MY, Ward WJ, Takahashi PY, Ebbert JO, Ytterberg KL, Tulledge-Scheitel SM. Telemonitoring Blood Pressure by Secure Message on a Patient Portal: Use, Content, and Outcomes. Telemed J E Health. 2015 Aug; 21: (8)630-6. View PubMed Chandra A, Crane SJ, Tung EE, Hanson GJ, North F, Cha SS, Takahashi PY. Patient-reported geriatric symptoms as risk factors for hospitalization and emergency department visits. Aging Dis. 2015 Jun; 6 (3):188-95 Epub 2015 June 01 View PubMed North F, Uthke LD, Tulledge-Scheitel SM. Internal e-consultations in an integrated multispecialty practice: a retrospective review of use, content, and outcomes. J Telemed Telecare. 2015 Apr; 21 (3):151-9 Epub 2015 Feb 22 View PubMed North F, Uthke LD, Tulledge-Scheitel SM. Integration of e-consultations into the outpatient care process at a tertiary medical centre. J Telemed Telecare. 2014 Jun; 20 (4):221-229 Epub 2014 May 06 View PubMed North F, Richards DD, Bremseth KA, Lee MR, Cox DL, Varkey P, Stroebel RJ. Clinical decision support improves quality of telephone triage documentation--an analysis of triage documentation before and after computerized clinical decision support. BMC Med Inform Decis Mak. 2014 Mar 20; 14:20 View PubMed North F, Crane SJ, Chaudhry R, Ebbert JO, Ytterberg K, Tulledge-Scheitel SM, Stroebel RJ. Impact of patient portal secure messages and electronic visits on adult primary care office visits. Telemed J E Health. 2014 Mar; 20 (3):192-8 Epub 2013 Dec 18 View PubMed North F, Crane SJ, Takahashi PY, Ward WJ, Tulledge-Scheitel SM, Ytterberg K, Tangalos EG, Stroebel RJ. Telemedicine barriers associated with regional quality measures. Telemed J E Health. 2014 Feb; 20 (2):179-81 Epub 2013 Nov 09 View PubMed Takahashi PY, Chandra A, North F, Pecina JL, Upatising B, Hanson GJ. Telemedicine: an enhanced emergency care program for older adults Smart Homecare Technology and Telehealth. 2014; 2014(2):55-62. North F, Crane SJ, Stroebel RJ, Cha SS, Edell ES, Tulledge-Scheitel SM. Patient-generated secure messages and eVisits on a patient portal: are patients at risk? J Am Med Inform Assoc. 2013 Nov-Dec; 20 (6):1143-9 Epub 2013 May 23 View PubMed Rohrer JE, North F, Angstman KB, Oberhelman SS, Meunier MR. Timely response to secure messages from primary care patients. Qual Manag Health Care. 2013 Apr-Jun; 22(2):161-6. View PubMed Chaudhry R, Schietel SM, North F, Dejesus R, Kesman RL, Stroebel RJ. Improving rates of herpes zoster vaccination with a clinical decision support system in a primary care practice. J Eval Clin Pract. 2013 Apr; 19 (2):263-6 Epub 2012 Feb 05 View PubMed Eaton J, Reed D, Angstman KB, Thomas K, North F, Stroebel R, Tulledge-Scheitel SM, Chaudhry R. Effect of visit length and a clinical decision support tool on abdominal aortic aneurysm screening rates in a primary care practice. J Eval Clin Pract. 2012 Jun; 18 (3):593-8 Epub 2011 Jan 06 View PubMed North F, Ward WJ, Varkey P, Tulledge-Scheitel SM. Should you search the Internet for information about your acute symptom? Telemed J E Health. 2012 Apr; 18(3):213-8. Epub 2012 Feb 24. View PubMed North F, Hanna BK, Crane SJ, Smith SA, Tulledge-Scheitel SM, Stroebel RJ. Patient portal doldrums: does an exam room promotional video during an office visit increase patient portal registrations and portal use? J Am Med Inform Assoc. 2011 Dec; 18 Suppl 1:i24-7 Epub 2011 Oct 05 View PubMed Hunt VL, Chaudhry R, Stroebel RJ, North F. Does pre-ordering tests enhance the value of the periodic examination? Study Design - Process implementation with retrospective chart review. BMC Health Serv Res. 2011 Sep 13; 11:216 Epub 2011 Sept 13 View PubMed Takahashi PY, Hanson GJ, Pecina JL, Claeys ML, Marjanovich SM, Reiners A, North F. Telemedicine for the multidisciplinary geriatric team. Arizona Geriatrics Society Journal. 2011 Jun; 16(1):13-6. North F, Odunukan O, Varkey P. The value of telephone triage for patients with appendicitis. J Telemed Telecare. 2011; 17(8):417-20. Epub 2011 Nov 03. View PubMed North F, Varkey P, Laing B, Cha SS, Tulledge-Scheitel S. Are e-health web users looking for different symptom information than callers to triage centers? Telemed J E Health. 2011 Jan-Feb; 17 (1):19-24 Epub 2011 Jan 07 View PubMed North F, Muthu A, Varkey P. Differences between surrogate telephone triage calls in an adult population and self calls. J Telemed Telecare. 2011; 17(3):118-22. Epub 2010 Dec 07. View PubMed North F, Varkey P, Bartel GA, Cox DL, Jensen PL, Stroebel RJ. Can an office practice telephonic response meet the needs of a pandemic? Telemed J E Health. 2010 Dec; 16(10):1012-6. Epub 2010 Nov 08. View PubMed North F, Varkey P. Use of the prioritization matrix to enhance triage algorithms in clinical decision support software. Am J Med Qual. 2010 Nov-Dec; 25(6):468-73. Epub 2010 Oct 08. View PubMed Ebbert JO, Croghan IT, North F, Schroeder DR. A pilot study to assess smokeless tobacco use reduction with varenicline. Nicotine Tob Res. 2010 Oct; 12 (10):1037-40 Epub 2010 Aug 19 View PubMed North F, Varkey P. How serious are the symptoms of callers to a telephone triage call centre? J Telemed Telecare. 2010; 16(7):383-8. Epub 2010 Aug 16. View PubMed Tung EE, North F. Advance care planning in the primary care setting: a comparison of attending staff and resident barriers. Am J Hosp Palliat Care. 2009 Dec-2010 Jan; 26(6):456-63. Epub 2009 Jul 31. View PubMed North F, Hunt VL, Chaudhry R, Richards DD, McGee JV, Stroebel RJ. E-surveys as a practical enhancement to tracer methodology for continuous Joint Commission accreditation readiness. Jt Comm J Qual Patient Saf. 2009 Aug; 35 (8):430-4 View PubMed Takahashi PY, Dyrbye LN, Thomas KG, Cedeno OQ, North F, Stroebel RJ, DeJesus RS, Targonski PV. The association of transient ischemic attack symptoms with memory impairment among elderly participants of the Third US National Health and Nutrition Examination Survey. J Geriatr Psychiatry Neurol. 2009 Mar; 22(1):46-51. Epub 2008 Dec 10. View PubMed North F, Varkey P. A retrospective study of adult telephone triage calls in a US call centre. J Telemed Telecare. 2009; 15 (4):165-70 View PubMed Caraballo PJ, North F, Peters S, Puffer M, Nyman M, Epps S, Peterson J, Bleimeyer R, Elkin P. Use of decision support to prevent errors when documenting height and weight in the hospital electronic medical record. AMIA Annu Symp Proc. 2008 Nov 06; 890. View PubMed Vander Weg MW, Klesges RC, Ebbert JO, Lichty EJ, DeBon M, North F, Schroeder DR, Dubbert PM. Trial design: blood pressure control and weight gain prevention in prehypertensive and hypertensive smokers: the treatment and prevention study. Contemp Clin Trials. 2008 Mar; 29(2):281-92. Epub 2007 Jul 19. View PubMed North F, Varkey P, Caraballo P, Vsetecka D, Bartel G. Use of a quality improvement tool, the prioritization matrix, to identify and prioritize triage software algorithm enhancement. AMIA Annu Symp Proc. 2007 Oct 11; 1062. View PubMed PST-20223204 Home Publications