- 2025Course DirectorMayo Clinic Care Network 
- 2023 - presentMemberACEP Council Steering Committee 
- 2023 - presentAdmissions Transfer OfficerAdmission and Transfer Center 
- 2023 - presentMemberAmerican Telemedicine Association 
- 2020 - presentMedical DirectorMayo Clinic Enterprise Patient Experience Patient Visitor Conduct 
- 2019 - presentChairMayo Clinic Rochester Patient Grievance Committee 
- 2018 - presentMedical DirectorMayo Clinic Enterprise Patient Experience Service Recovery 
- 2018Chair, Patient Safety Sub-CommitteeAmerican College of Emergency Physicians (ACEP) 
- 2017 - presentMemberEpic Workflow Review - ED Visit Intra-visit for the Plummer Project 
- 2017 - presentMedical DirectorMayo Clinic Patient Experience 
- 2017 - presentMemberPatient Experience Subcommittee, Mayo Clinic Clinical Practice Committee, Mayo Clinic Committees 
- 2017 - presentMemberQMS CPQOS Committee 
- 2017 - presentMemberQMS CPQOS Executive Committee 
- 2016 - 2018MemberInstitute for Operations Research and the Management Sciences (INFORMS) 
- 2016 - presentMemberExecutive Committee, Mayo Clinic Quality Academy 
- 2016 - presentMemberSociety for Academic Emergency Medicine 
- 2015 - presentMemberHospital Practice Quality Subcommittee, Clinical Practice Committee - Rochester 
- 2015 - presentFacultyMayo Clinic Quality Academy 
- 2015 - 2017Lead PhysicianDepartment of Emergency Medicine, Quality Projects, Multidisciplinary ED Staff Scheduling Redesign (with ED-CELL) 
- 2014 - presentDirectorResidency Quality Director, Department of Emergency Medicine 
- 2014 - presentCouncilorAmerican College of Emergency Physicians 
- 2014 - presentSection MemberEmergency Medicine Practice Management Health Policy Section, American College of Emergency Physicians 
- 2014 - presentSection MemberPractice Management and Health Policy Section, American College of Emergency Physicians 
- 2014 - presentMemberED to ECH Follow Up Appointment Redesign, Quality Projects, Department of Emergency Medicine 
- 2014 - 2017Associate Medical DirectorED Clinical Engineering Learning Laboratory 
- 2014 - presentLeaderQuality Projects, Department of Emergency Medicine 
- 2014 - presentChampionECG Ordering Redesign in ED, Quality Projects, Department of Emergency Medicine 
- 2013 - 2016MemberAmerican Medical Association, Physician Consortium for Performance Improvement (PCPI), Quality Improvement Advisory Committee (QIAC) 
- 2013 - presentLeadership Team MemberQuality and Performance Committee, American College of Emergency Physicians 
- 2013 - 2014ChampionED Triage Evaluation Through Discrete Event Simulation - Collaboration with Healthcare Systems Engineering, Quality Projects, Department of Emergency Medicine 
- 2013 - 2014ChampionIntake/Welcome Desk/Waiting Renovation Committee, ED Facilities Redesign, Department of Emergency Medicine 
- 2013 - 2014MemberValue Based Purchasing Quality Group - Collaboration with HIM, Quality Projects, Department of Emergency Medicine 
- 2013 - 2014ChampionED Discharge Redesign - Collaboration with Mayo Quality Academy, Quality Projects, Department of Emergency Medicine 
- 2013 - presentLeadership Team MemberQuality Improvement and Patient Safety (QIPS) Section, American College of Emergency Physicians 
- 2012 - 2015Ad Hoc MemberCardiology Ischemic Heart Disease Oversight Committee 
- 2012 - 2014ChampionEmergency Department Dismissal Education Redesign - Collaboration with Patient Education, Quality Projects, Department of Emergency Medicine 
- 2012 - 2013ChampionDecreasing Patient Charges for the Emergency Department Evaluation of Abdominal Pain by Reducing Amylase Testing, Quality Projects, Department of Emergency Medicine 
- 2012 - 2014MemberKano Analysis - What Do Patients Really Want Related to ED Provider Understanding and Care, Quality Projects, Department of Emergency Medicine 
- 2012 - presentMemberPatient Satisfaction Subcommittee, Quality Committee, Department of Emergency Medicine 
- 2012 - 2014MemberMigraine Headaches in ED - Don't Lean on Narcotics, Quality Projects, Department of Emergency Medicine 
- 2012 - presentBoard of DirectorsMinnesota Chapter American College of Emergency Physicians 
- 2011 - 2012Co-Lead PhysicianOptimizing Care Through Efficiency in Throughput & Output (OCTETO), Quality Projects, Department of Emergency Medicine 
- 2011 - 2024Founder and ChairQuality Committee, Department of Emergency Medicine 
- 2011 - presentFounder and ChairCare Review Committee, Quality Committee, Department of Emergency Medicine; Quality Committee; Care Review Committee 
- 2011 - 2015Subcommittee ChairED Facilities Redesign, Department of Emergency Medicine 
- 2011 - 2019Committee MemberClinical Policies Subcommittee, American College of Emergency Physicians 
- 2011 - 2017MemberMayo Clinic Rochester Mortality Operations Review Team (MORT) 
- 2011 - 2013Co-Lead PhysicianChest Pain Rule Out Redesign - Collaboration with MCR Cardiology, Quality Projects, Department of Emergency Medicine 
- 2011 - 2012ChampionThe Effective Use of a Physician Assistant at Triage as a Triage Liaison Provider, Quality Projects, Department of Emergency Medicine 
- 2011 - presentCo-Lead PhysicianAdmissions Redesign Group - Initially sponsored by HPC, Quality Projects, Department of Emergency Medicine 
- 2010 - 2012Associate ChairClinical Practice Committee, Department of Emergency Medicine 
- 2010 - presentMemberDepartment of Emergency Medicine, Executive Committee 
- 2010 - presentMemberClinical Practice Committee, Department of Emergency Medicine 
- 2010 - 2013Co-Lead PhysicianMultidisciplinary Atrial Fibrillation Management Redesign Team, Quality Projects, Department of Emergency Medicine 
- 2010 - presentMemberMayo Clinic Alumni Association 
- 2010 - 2015Medical DirectorMedical Director of ED Advanced Practice Providers, Department of Emergency Medicine 
- 2009 - 2016MemberAmerican Heart Association 
- 2009 - 2010Past MemberNational Guidelines Committee, Society for Academic Emergency Medicine 
- 2008 - presentMemberZumbro Valley Medical Society 
- 2008 - 2015Co-DirectorMayo Clinic Regional STEMI 
- 2008 - 2010Past MemberCouncil of Emergency Medicine Residency Directors 
- 2008 - presentMemberMinnesota Medical Association 
- 2008 - presentMemberMinnesota Chapter American College of Emergency Physicians 
- 2007 - presentCore Faculty MemberResearch Committee, Department of Emergency Medicine 
- 2006 - 2007Past MemberOhio Medical Reserve Corps 
- 2005 - 2007Department RepresentativeHouse Officer's Association Executive Committee, Case Western Reserve University MetroHealth Medical Center Cleveland Clinic Foundation Emergency Medicine Residency Program 
- 2005 - 2006Resident RepresentativeGraduate Medical Education Committee (GMEC), Case Western Reserve University MetroHealth Medical Center Cleveland Clinic Foundation Emergency Medicine Residency Program 
- 2004 - 2007Past MemberEmergency Medicine Residents' Association 
- 2004 - presentMemberAmerican College of Emergency Physicians 
- 1997 - 1998PresidentBiology Graduate Student Association, Loyola University Chicago 
- 1996 - 2000MemberBiology Graduate Student Association, Loyola University Chicago