Itinerary: What's a typical visit like at Mayo Clinic?

While every patient and experience is unique, there are some things all patients can expect at Mayo Clinic. Our staff, providers and specialists will go out of their way to make you feel welcome and valued — and will put their expertise together to prioritize your health and get you the answers you deserve.

Here's what a typical visit at Mayo Clinic in Rochester, Minnesota, might look like:

Day 1

7:30 a.m.

Review your itinerary in your Patient Online Services portal. If you haven't accessed your portal yet, stop at the Gonda Building Information desk or Concierge Services to have a copy of your itinerary printed.

8:30 a.m.

Since this is your first time at Mayo Clinic, you visit the registration office to make sure your information is complete.

9 a.m.

You start your appointments in the lab for blood tests, then stop by one of Mayo's three cafeterias for breakfast.

10 a.m.

You take the subway — Mayo Clinic's heated, indoor walkway — to your next appointment, this time for an electrocardiogram.

Not sure how to find your next appointment? Just look for a volunteer in a blue vest or jacket — or ask any Mayo employee. They can be found all around the Mayo campus and are here to help you.

11:30 a.m.

With some time to spare before your next appointment, you head outdoors to explore Mayo's urban green spaces and have lunch at a downtown café.

1 p.m.

It's time to meet with your medical team. After reviewing your health history and asking questions, your provider reviews the morning's lab tests with you. He or she recommends another test, and refers you to a specialist.

2 p.m.

On your way out of your appointment, a desk operations specialist schedules that additional test and the specialty appointment so that it works with your itinerary.

2:30 p.m.

You stop in the Barbara Woodward Lips Patient Education Center and learn about a free wellness class you'd like to attend the next day.

3 p.m.

Before taking the complimentary shuttle back to your hotel, you stop at Concierge Services to ask about restaurants that cater to your dietary needs and pick up a list of events and activities occurring during your stay.

5:30 p.m.

You walk down to one of the restaurants you learned about from Concierge Services.

8 p.m.

Before settling in for the night, you check your Patient Online Services portal to read any notes from your provider, and look ahead to your next day.

Day 2

9:30 a.m.

After enjoying breakfast in your hotel, you take the complimentary shuttle to Mayo Clinic.

10 a.m.

Your first appointment — the test you scheduled yesterday — isn't until 11 a.m. But since you've already arrived at the clinic, you stop by the desk to ask if you can get in early. You can.

11 a.m.

Now that you've freed up some of your time, you stop by the Patient Education Center for that class you saw yesterday.

12 p.m.

You check out the options in the subway for lunch. You decide to take your meal up to the Gonda Building, where you settle into the expansive lobby while listening to a grand pianist.

1 p.m.

You take the elevator up to meet with your specialist. After reviewing your medical history and recent test results, he or she calls in a colleague to discuss your diagnosis with you. You leave with a treatment plan in place.

2 p.m.

On your way out of your appointment, you pick up an advance directive. You make a mental note to complete it and stop at Concierge Services the next day to have it notarized.

3 p.m.

Finished with the day's appointments, you spend the afternoon as a tourist — taking the free Mayo Clinic art tour.

6:30 p.m.

After enjoying dinner at one of the many restaurants near the Mayo Clinic campus, you walk down to Rochester Civic Theatre or Mayo Civic Center to take in a show.

Day 3

11:30 a.m.

After a leisurely morning, you pick up lunch at one of the patient cafeterias, then head outside to eat while listening to the carillon play from the Plummer Building bell tower.

1 p.m.

You have a final appointment with your coordinating provider, who reviews your specialist's recommendations and treatment plan with you. You have the opportunity to ask questions and clarify your next steps.

2 p.m.

With a couple of hours before your flight leaves, you find a coffee kiosk and a comfy chair and settle in to reflect on your appointments.

3 p.m.

You meet your airport shuttle at your hotel for the trip home, confident in the answers you found at Mayo Clinic.