Requesting Medical Records and Imaging from Mayo Clinic's campus in Minnesota

Patients may request that their medical record information be released to themselves or other third parties for various reasons. The Release of Health Information brochure (PDF) provides patients with information on release requirements and how to request release of their health records to common third parties for various reasons. Records of the care patients receive at Mayo Clinic are kept in strict confidence and are not released without the patient's written consent, except as required by law.

Due to the COVID-19 pandemic, Mayo Clinic has temporarily closed all in-person locations where patients typically pick up copies of their protected health information.

You may obtain your medical records by:

  • Phone: 507-284-4594
  • Fax: 507-284-0161
  • Email: transportrecords@mayo.edu
  • Patient Online Services: Submit a customer service request for release of information by following these steps:
    1. Select Share My Records from the menu
    2. Select Requested Records
    3. Click the link on "send us a customer service request."

You can view your protected health information through Patient Online Services.

See information from Mayo Clinic on COVID-19.