Multilingual appointment, registration and finance personnel in the International Center are dedicated to meeting the needs of you and your family — before you arrive, during your appointments and after your return home.

International Center staff arrange appointments, find interpreters and answer questions about billing and insurance. The concierge service in the office can guide you in making travel and lodging arrangements and tell you about community services, including shopping, entertainment, banking options and worship.

The center also can arrange for fee-based travel services, including airline and hotel reservations and ground transportation, including shuttles, limousine service, and car rentals.

International Hospitality Center

The International Hospitality Center offers patients and visitors a comfortable and relaxing environment where they can feel at home before or after appointments.

Arizona

• The Alberto Bailleres International Patients Center
• 480-301-7101
• Call toll-free from Mexico: 001-800-010-1390
• Patient Financial Specialist: 507-284-5063
• Office hours: 8 a.m. to 5 p.m. (Mountain time) Monday through Friday

Florida

• International Services
• 904-953-7000
• Intl.mcj@mayo.edu
• Patient Financial Specialist: 507-284-5063
• Office hours: 7 a.m. to 5 p.m. (Eastern time) Monday through Friday

Rochester

• International Services
• 507-284-8884
• intl.mcs@mayo.edu
• Patient Financial Specialist: 507-284-5063
• Office hours: 6:30 a.m. to 5 p.m. (Central Standard time), Monday through Friday

Nov. 18, 2023

Original article: https://www.mayoclinic.org/departments-centers/international/patient-centers