Air Ambulance — Mayo MedAir

Mayo MedAir provides safe, doctor-directed air medical travel so patients can receive medical care at the facility of their choice.

Destinations: Mayo MedAir medical teams fly worldwide, safely bringing patients to Mayo Clinic, other health care facilities or to their homes following care. Mayo MedAir has transported patients to Mayo Clinic in Rochester, Minn., from the 48 contiguous United States and more than 15 countries.

Availability: Mayo MedAir is available 24 hours a day, 365 days a year.

Aircraft, aviation crew and operations certificate are provided by AirMed International.

Requesting a Flight: Contact the Mayo Emergency Communications Center at 800-237-6822 (toll-free in the U.S.) or 507-255-2808. Communications specialists can answer your questions about Mayo MedAir and arrange all aspects of your travel, including help in coordinating appointments.

Cost: In many cases, health insurance or HMO plans do not cover air ambulance service if it is not medically necessary or selected by patient preference. Mayo MedAir will provide a cost estimate when you call. Full payment for air ambulance transport is often required at the time of service if not medically necessary.

For questions about your transport bill or insurance claims after a transport on Mayo MedAir, please contact our Business Office at 800-776-9001 (toll-free).

Accreditation: Mayo MedAir is accredited by the Commission on Accreditation of Medical Transport Services, the industry's most respected stamp-of-approval for all aspects of air safety and quality.

Mayo MedAir aircraft


Maximum speed: 480 mph
Seating capacity: One patient plus seating for the medical team and passengers as the patient's condition dictates
Engine type: Twin turbine jet engines

Aircraft, aviation crew and operations certificate are provided by AirMed International.

Learn more:

Choosing an air ambulance, including questions to ask
Medical expertise
Mayo MedAir staff
International air transport