Becoming a Patient

More than 2,000 patients come to Mayo Clinic in Jacksonville every day for diagnosis or treatment. About half come from Northeast Florida and Southeast Georgia. Others travel from the Southeast, the rest of the United States and foreign countries, primarily Canada, Central and South America and the Caribbean.

In Jacksonville, Mayo Clinic treats primarily adults, although some specialists see teenagers and young children. Physicians in the Mayo Primary Care Centers treat patients of all ages, including infants and children.

Patients can make their own appointments. In most cases, a physician's referral is not necessary. However, Mayo physicians can work closely with patients' hometown physicians to coordinate specialty care.

Most patients are treated on an outpatient basis, meaning their evaluation, tests or treatments are done in the clinic during the day, and they return home or to local lodging at the end of the day. Patients who require hospitalization are admitted to the Mayo Clinic hospital, a 214-bed hospital on the Jacksonville campus.