New patient documentation

New patient welcome packet

This packet includes information about:

  • Products and services offered at Mayo Clinic stores
  • Your rights and responsibilities as a Mayo Clinic Store patient
  • Preparing for emergencies and staying safe in your home
  • How to stop the spread of infections and proper handwashing techniques
  • Patient rights translation

Emergency management — Florida residents only

Additional information is available regarding Florida Special Needs Shelters for those individuals who have a physical, mental, cognitive or sensory impairment. Resources may be found at the following locations:

If you are a Florida resident and need additional assistance with registering for the Florida Special Needs Registry, please contact the Mayo Clinic Store at 888-303-9354 or 507-284-9669.