Requesting medical records at Mayo Clinic's Campus in Florida
A record of the care you receive at Mayo Clinic's campus in Florida is retained in Health Information Management Services. These records are kept in strict confidence and are not released without the written consent of the patient, except as required by law. Please call Mayo Clinic Health Information Management Services at 904-953-2022 to obtain a copy of your medical information.
The charge for hospital records is $1 per page. The maximum fee for receiving a copy of your medical records is $6.50. This fee is waived if information is disclosed for continuing care. Copies of your radiology exams also are available on CD or film. Contact your coordinating doctor's secretary for associated fees and release information.
Due to the COVID-19 pandemic, Mayo Clinic has temporarily closed all in-person locations where patients typically pick up copies of their protected health information.
Free secure online record access via Patient Online Services
Create an online account through Mayo Clinic Patient Online Services for free record access. Many patients prefer this option due to cost and convenience.
- Go to www.MayoClinic.org and click "Log in to Patient Account" in the upper right corner and request a new account.
- Complete the one-time account creation process online.
Creating your own account gives you access 24/7 to a select set of medical records (for example, your lab results and radiology reports, clinical notes, medication list, allergy list and vaccinations) as well as your patient itinerary (schedule). You may print your own copies of this information whenever you choose at no cost.
Patent Online Services is available both via mobile app (iPhone, Android) and web browser.
You may request copies of your medical records (fees may apply) using one of the methods below:
See information from Mayo Clinic on COVID-19.
- July 14, 2020