Seek immediate medical care if:

When to make an appointment with a healthcare professional

Sometimes, having red eye for a short time is not a reason to worry. If you think the redness is caused by over-the-counter eye drops, try a different brand or take a break from using them.

Call a healthcare professional for an appointment if you have red eye that doesn't clear up after several days, especially if you have thick pus or mucous for week or more.

Contact your eye care professional if: