“Proxy access” allows someone else (such as a parent, a spouse, an adult child, or a caregiver) to have access to your portal account. Those with proxy access may view your health information (sometimes full access, sometimes limited).

If authorized users have caregiver access, they will first log in to their own Mayo Clinic Patient Portal account, follow the prompts (which may include setting up MFA), and then they can also view most of your healthcare information from within that same account, depending on the permissions given to them.