Air ambulance — Mayo MedAir

Mayo MedAir provides safe, doctor-directed air medical travel so that patients can receive medical care at the facility of their choice.


Mayo MedAir medical teams fly worldwide, safely bringing patients to Mayo Clinic, other health care facilities or to their homes following care. Mayo MedAir has transported patients to Mayo Clinic's campus in Rochester, Minnesota, from the 48 contiguous United States.

Mayo MedAir is available 24 hours a day, 365 days a year.

Aircraft, aviation crew and operations certificates are provided by AirMed International.

Requesting a flight

Contact the Mayo Clinic Emergency Communications Center at 800-237-6822 (toll-free in the U.S.) or 507-255-2808. Communications specialists can answer your questions about Mayo MedAir and arrange all aspects of your travel, including help in coordinating appointments.


In many cases, health insurance or HMO plans do not cover air ambulance service if it is not medically necessary or if it is selected by patient preference. Mayo MedAir will provide a cost estimate when you call. Full payment for air ambulance transport is often required at the time of service if it is not medically necessary.

For questions about your transport bill or insurance claims after a transport on Mayo MedAir, please contact our business office at 800-776-9001 (toll-free in the U.S.).


Mayo MedAir is accredited by the Commission on Accreditation of Medical Transport Systems, the industry's most respected stamp of approval for all aspects of air safety and quality.

Mayo MedAir aircraft


  • Maximum speed: 480 mph
  • Seating capacity: One patient plus seating for the medical team and passengers as the patient's condition dictates
  • Engine type: Twin turbine jet engines

Aircraft, aviation crew and operations certificates are provided by AirMed International.

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