Woman: I think Mayo is a truly unique institution. And what makes them so special is that they collaborate well, listen to each other, and most of all, they listen to the needs of the patient.
Robert Brown, Jr., M.D., Neurology, Mayo Clinic: The primary value of Mayo Clinic is the needs of the patient come first. And that's been the primary value of Mayo throughout its 150-year history.
Claudia Lucchinetti, M.D., Neurology, Mayo Clinic: We are focused on addressing the needs of our patients first and foremost.
Rahbi Tawk, M.D., Neurology, Mayo Clinic: That's what makes Mayo different. It's the model of care where people are not incentivized with anything but to take good care of patients.
Dr. Lucchinetti: It has to begin with listening to them.
Dr. Brown: Fortunately, here at Mayo we're afforded the time necessary to sit down and listen to them, to understand the nature of their symptoms.
Dr. Lucchinetti: That part of listening is really, I think, a central core of the clinic.
Michelle Clarke, M.D., Neurosurgery, Mayo Clinic: That pervades everything that we do. And that is a unique environment to work in.
John Atkinson, M.D., Neurosurgery, Mayo Clinic: Everybody here is a working unit. And coordination implies, just as it says, physicians interacting with other physicians.
Fredric Meyer, M.D., Neurosurgery, Mayo Clinic: More minds are better than one. So when you're evaluating a patient with a complex neurological problem.
Dr. Brown: We can bring colleagues from many different areas of medicine, expertise across virtually any field.
Lily Wong-Kisiel, M.D., Pediatric Neurology, Mayo Clinic: We all each bring different perspectives.
Dr. Lucchinetti: And that collective intelligence is something that, I feel, truly unique to the Mayo Clinic.
Dr. Atkinson: I think one of the strongest reasons patients come here is for that coordinated care.
Dr. Lucchinetti: We bring a tremendous expertise.
Dr. Meyer: Our Department of Neurosurgery is one of the largest neurosurgical practices in the world.
Dr. Atkinson: There is nothing that can be done anywhere on the planet that you cannot get here in the neurosurgical realm.
Dr. Lucchinetti: All aspects of neurological care is available at the Mayo Clinic.
Dr. Atkinson: The size, the scale, the infrastructure that supports us here, allows patients to be seen here and have a level of coordinated care that's difficult to duplicate anywhere else.
Dr. Meyer: We're very proud of our number one ranking in U.S. News and World Report. And it's something we've held many, many times.
Dr. Atkinson: We are recognized as being among the nation's very top, the very best in what we do, as neurologists and as neurosurgeons.
Dr. Brown: To see that high ranking is reaffirming for people. That they are doing the right thing. But we don't rest on our laurels, and we continue to try and do better, because our patients really deserve that.
Dr. Lucchinetti: Care of patients is about meeting their needs. Research is about meeting their unmet needs.
Dr. Meyer: Neurosurgery is one of those rare specialties of medicine that is greatly impacted by new discoveries and new treatments.
William Freeman, M.D., Neurosurgery, Mayo Clinic: Research is definitely something that Mayo does very well.
Dr. Brown: We consider research to support the practice by bringing the most cutting edge treatments and ideas to a patient's care.
Dr. Meyer: If they need surgery, they're going to have surgery done in a state-of-the-art operating room with the absolute best technology and equipment available.
Dr. Clarke: And that makes it much safer for patients.
Dr. Atkinson: The wedding, or the melding, visual imagery with robotics or other types of tools, works well in what we do.
Dr. Meyer: And that team approach, the expertise, the technology which we can apply to patients to treat them is truthfully why a patient should come here.
Dr. Brown: Because it's all about the people that are here. We have a group of colleagues who are very dedicated to the ideals of Mayo and to the primary value, which is, the needs of the patient come first.
Dr. Meyer: It's very meaningful to me and my colleagues. Our mission is really to do the best for our patients, and that's why we stay here at Mayo.