Central America

Regional Representative

Claudia Maria Fernandez, Mayo Clinic’s representative in Central America

Mayo Clinic has a regional representative to assist patients, their families, referring physicians and insurance brokers in Central America. Spanish-speaking staff can answer your questions and help you communicate with Mayo Clinic locations in the United States. Services include:

  • Help in scheduling appointments
  • General orientation to Mayo Clinic
  • Travel and lodging assistance
  • Follow-up on previous visits to Mayo Clinic (medical reports, billing, insurance) and coordination of future visits

This office does not provide medical care.

Contact Information

Claudia Maria Fernandez
Based in San Salvador, El Salvador
503-7885-9200
centramerica.rep@mayo.edu

Office Hours
9 a.m. to 1 p.m., Monday through Friday

Guatemala Information Office

Claudia Mena from the Guatemala Information Office

Mayo Clinic has an information office for patients in Guatemala. Spanish-speaking staff can answer your questions and help you communicate with Mayo Clinic locations in the United States. Services include:

  • Appointment scheduling assistance
  • General orientation to Mayo Clinic
  • Agenda, itinerary and program for patient visits
  • Travel and lodging assistance

This office does not provide medical care.

Contact Information

Boulevard Vista Hermosa 25-19, Zona 15
Edificio Multimédica, Oficina 1206
Guatemala, Guatemala 01015
502-2385-3560
502-2429-3502 (fax)
Guate.oficina@mayo.edu
Hours: 9 a.m.-1 p.m., Monday through Friday