FAQ (Frequently Asked Questions) for Video

By Mayo Clinic Staff

Getting started

What are the hardware and software requirements?
A properly configured computer is required to view Flash video content. For PCs, you'll need Windows 2000 or greater with the latest updates installed, Intel® Pentium® II 450MHz or faster processor (or equivalent), at least 128 MB of RAM and Macromedia Flash Player 9 plug-in. For Macs, you'll need Mac OS X version 10.3 or greater, PowerPC® G3 500MHz or faster processor or Intel Core™ Duo 1.33GHz or faster processor, at least 128 MB of RAM and Adobe Flash Player 9 plug-in. Videos will play back in Firefox 1.5 or higher, Internet Explorer 6.0 or higher, and Safari 1.0 or higher. A broadband connection of at least 500 kbs is recommended.

Oct. 07, 2010