Volunteer Faces

Patient Comments

"The volunteers were friendly, helpful, reassuring, and available."

"I really think the volunteers were all so outstanding and really made such a difference helping with directions and always a smiling face."

"When I had surgery in June, a lady came in to change my picture. The one she left was such a blessing to me."

"The coffee, pop, and refreshments at Desk R waiting area were greatly appreciated. My wife was not feeling well and the snacks were just what she needed."

"Additional praise should go to the volunteer staff on the chemotherapy unit for the snacks. I appreciate the social contact which certainly made the time of my treatment go faster."

"Helpful to have a volunteer at the elevators during busy times."

"Other than all the medical staff, we were most impressed with the wonderful volunteers! These wonderful people are truly amazing!"

"My husband went through the clinic and I availed myself of the Art Tour. What an enjoyable surprise! Our guide did a super job explaining the exhibits."

"While working at triage yesterday, the volunteer did an outstanding job keeping in touch with families, getting families back to rooms ... without their help the day would have been a disaster."

"I am writing on behalf of the Mayo cafeteria staff to inform your department (Mayo Clinic Services) about the excellent work and the attention given to all the patients dining there. Each volunteer has been given a special gift in life to do this work. You cannot be taught how to care about a person. It has to come from the heart and your staff has the inner strength, sympathy, and understanding that have put the patients over the bump many times."