Baldwin Patient Assistance

Volunteers assist patients waiting in the Baldwin Building patient rooms. They improve patient satisfaction by providing accurate waiting information as well as offering magazines and conversation.

Qualifications

• Friendly, welcoming and positive attitude
• Able and willing to refer patient questions about conditions or medications directly to staff
• Able to treat diverse patients and their families with respect and empathy
• Emotionally able to interact with very ill children
• Available to listen if patients and families desire to talk
• Able to read, write and speak English

Physical requirements

• Able to stand and walk around

Volunteer group

• Mayo Clinic Volunteer Services