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Patients can schedule their own appointments. In most cases, a physician referral is not necessary. Appointments may be requested by email, phone or fax.
A representative from one of the international appointment offices will respond to the request within three business days. Visit our international pages to obtain the contact information for each of the offices in Rochester, Minn.; Scottsdale/Phoenix, Ariz.; and Jacksonville, Fla.
Mayo Clinic specialists have experience collaborating with physicians worldwide. It is not unusual for British patients who are diagnosed at Mayo Clinic to get treated in the U.K. In these situations, a Mayo Clinic physician will work closely with your local doctor to ensure that the best treatment option is considered.
The international appointment offices at all three locations can provide an estimate of charges for services you know you will be receiving. A dedicated staff of international account representatives is available to assist patients with financial details before, during and after their visit to Mayo Clinic. Services generally include offering information about deposits and payment; providing cost estimates and cost updates for medical services; and maintaining contact with patients' insurance providers or other payers.
Doctors from every medical specialty work together to care for patients. Patients journey to Mayo Clinic for a broad range of patient-focused care and service, from general exams to diagnosis and treatment for both common and complex medical conditions.
The length of your stay will depend on the number of tests and consultations you need, based on your initial evaluation and recommended care. Typically, an evaluation requires two to three working days to complete, but in many cases may take longer if extensive testing or special consultations are necessary. Depending on the specialty area, patients may or may not be able to see other specialists during the same visit.
Most patients are treated on an outpatient basis, meaning their evaluation, tests and treatments are done in the clinic and they return to their lodging at the end of the day.
In many cases, Mayo Clinic physicians provide both diagnosis and treatment within the same patient visit. Given the vast diagnostic infrastructure available, Mayo Clinic physicians are often able to provide patients their test results within one or two days of those tests being completed. Scheduling of appointments for diagnostic tests, consultation, and, if needed, surgery can often be adjusted for patients who have traveled long distances. For Canadian patients, this means less time away from home, less expense, and a more efficient use of patients' and family members' time.
Sample Itinerary
The efficiency of the appointment system can be seen in the sample itinerary.
If you require an inpatient hospital stay, you may have the option of a semi-private room, private room or private suite. Semi-private room and private room requests are taken at the time of admission. If you would like more information regarding a private suite, please call 507-255-7992 to inquire.
Mayo Clinic is a private, not-for-profit health care organization that includes integrated group practices, hospitals and programs in biomedical research and education. The Mayo system comprises facilities in three locations: Rochester, Minnesota; Scottsdale/Phoenix, Arizona; and Jacksonville, Florida.
Click on the links below to obtain maps, travel and lodging information for each one of the Mayo Clinic sites.
Mayo Clinic offers fee-based personal and on-site travel services to assist patients and families. Available services include:
Patient Travel Services is located in the Mayo Building, Lobby level, in the International Center. Hours of operation are 8:30 a.m. to 5 p.m. No appointment is needed.
Patient Travel Services can be reached by:
Contact the international appointment office in Arizona if you require travel assistance.
Email: intl.mcs@mayo.edu
Telephone: 480-301-7101
Contact the international appointment office in Jacksonville if you require travel assistance.
Email: intl.mcj@mayo.edu
Telephone: 904-953-7000
Patients requiring emergency transportation can contact Mayo Clinic Medical Transport (Mayo MedAir). Mayo MedAir is staffed by teams of Mayo Clinic medical professionals who care for and transport patients to and from destinations around the world.
To learn more call 800-237-6822 or 507-255-2808
Mayo Clinic offers free concierge services to international patients. The Concierge Services Desk can facilitate access to a public notary as well as provide information on a variety of topics:
In Rochester, Concierge Services is located in the Mayo Building, Lobby level, in the International Center. Hours of operation are 9:00 a.m. to 5 p.m. No appointment is needed. Mayo Clinic Concierge Services can be reached by:
The Arizona international appointment office can assist you with similar requests. Contact:
The Jacksonville international appointment office can assist you with similar requests. Contact:
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