Medical Secretary/Transcriptionist at Mayo Clinic in Rochester

Educational Opportunities

On-the-Job Training

Medical Secretary/Transcriptionist on-the-job training includes training in Mayo Clinic procedures through a combination of classroom and in-office training/mentorship. Some examples of procedure training during first nine weeks include:

• Overview of Mayo departments
• Computer training and software including:
  • Microsoft Word for word processing; database appointment, laboratory, and surgical reporting system (optional)
  • Electronic clinical notes and letter creation
  • Microsoft PowerPoint for slides and graphics (optional)
  • Microsoft Excel for spreadsheets
  • Electronic mail and calendaring
• Telephone operation and courtesy (triaging calls from patients, referring physicians, etc.)
• Prescheduling patient laboratory tests