Organizations measure quality in health care using varying criteria. Evaluating this information can be difficult because not all measures reflect the same information from one report to another. However, it is important to ask questions and look at quality information to ensure you are getting efficient and effective care.
Below you can see how Mayo Clinic ranks in various measures.
These are the results-oriented data that contains very important information for patients. But the data is also potentially confusing because many factors can influence outcomes.
Another way to measure quality involves examining whether a facility follows specific processes, sometimes called evidence-based processes, known to enhance care. Are providers giving the right medication at the right time, giving the right therapies, giving the right consultation, giving the right diagnostic studies — for a specific problem?
Another way to assess quality is to ask patients or the public about the service you provided.
Mayo Clinic strives to be in the top tier of performance for all quality measures. Our goals often are set to reach the top 10 percent of performance for particular measures. In other cases, our goals are set to create a significant growth opportunity. We continually strive to improve in all areas of patient care, research and education.