Mayo One Airplane — International air transport

Mayo One Airplane staff can assist in coordinating transport for patients worldwide, bringing patients to Mayo Clinic campuses in Minnesota, Arizona, Florida, other health care facilities, or to the patient's home area, when possible. Mayo One Airplane staff have helped transport patients from Chile, France, Greece, Holland, Israel, Italy, Kuwait, Monaco, New Zealand, Oman, Portugal, Venezuela and many other international sites.

Transport for all types of patients, even the critically ill or injured can be arranged. The medical team is selected based on the patient's needs and may include critical care nurses, paramedics, pediatric and neonatal specialists, doctors, respiratory therapists or other health care professionals who follow Mayo Clinic medical protocols. A minimum of a two-person team accompanies the patient.

Mayo Emergency Communications Center specialists will handle all the details of a patient's air medical travel to Mayo Clinic, making arrangements as easy as possible for health care professionals, the patient and the family. When necessary, Mayo's certified medical dispatchers can help patients identify a receiving doctor.

U.S. Customs and Border Protection is available at international airport locations, including Rochester, Minnesota. Once patients arrive at Mayo Clinic, there is access to interpreter services for virtually every language.