Understanding your Mayo Clinic bill

Monthly statements

Your monthly statement shows all current activity on your account for the last 30 days. Previous activity, such as payments or adjustments made beyond 30 days, will be on prior monthly statements.

  • Each monthly statement has multiple pages. Please review all pages for a breakdown of current account activity.
  • Each date of service at Mayo Clinic with current activity or a balance will be shown on the statement.
    • Activity shown includes what is pending with insurance, payments from insurance or the patient made in the last 30 days, and any adjustments taken in the last 30 days
  • If a balance exists on a visit, and the insurance company has sent payment to the patient, please forward payment in a timely manner:
    • Payment checks from the insurance company can be signed over to "Mayo Clinic" and included with the payment slip and envelope provided.
    • Patients may also deposit the checks into their personal account and then send a personal check in the amount of the insurance payment.

Itemized statements

Your itemized statement is not a bill; it is a listing of services provided for a specific date of service.

  • You'll receive an itemized statement for each visit or date of service for which you are seen at Mayo Clinic.
  • The itemized statement lists the services you received, along with the amount charged and the procedures codes used.
  • Mayo Clinic will file a claim with your insurance company using the exact information found on your itemized statement.
  • It is always a good idea to review each new itemized statement to ensure it accurately reflects the care you received and that the insurance Mayo Clinic has on file is correct.
  • The bottom of each itemized statement includes diagnosis codes; these codes will also be sent to your insurance company on a claim form. These codes are not the amount Mayo Clinic is charging your insurance company.
May 20, 2016