Tuesday, June 11, 2013
ROCHESTER, Minn. — Instead of wondering what your doctor wrote in your patient record after a visit, ask him or her to read back the notes to ensure accuracy. It's one of five simple steps Mayo Clinic suggests doctors and patients take to improve health care quality.
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Mayo Clinic defines quality as a comprehensive look at all aspects of a patient's experience, including: excellent care, the best medical knowledge and experience, access to the best technology, and staff demonstrating kindness and hope. Here are five ways patients and care givers can help achieve it:
Mayo Clinic is recognized for high-quality patient care more often than any other academic medical center in the nation. Through its Center for the Science of Health Care Delivery and other efforts, Mayo continually works to improve cost and quality through measures large and small.
The following organizations recognize Mayo Clinic for high levels of quality and safety: U.S. News & World Report Best Hospitals Honor Roll; UHC Quality Leadership Award; The Leapfrog Group Top Hospitals; Leapfrog Hospital Safety Score; ACNN Nursing Magnet status; Consumer Reports hospital safety; The American College of Surgeons and National Surgical Quality Improvement Program.
Mayo Clinic's model of care is defined by teamwork, with a group of experts focusing their expertise on one patient at a time. The high-quality rankings reinforce Mayo Clinic's commitment to patient care. Mayo Clinic patients rate their Mayo Clinic experiences very highly. On average, they tell 43 other people positive things about their Mayo Clinic experiences.
Journalists can become a member of the Mayo Clinic News Network for the latest health, science and research news and access to video, audio, text and graphic elements that can be downloaded or embedded.
Learn more about becoming a patient at Mayo Clinic in the Patient & Visitor Guide.