Information For Your Patient

Patient registration

• An individual registration number is given to each patient at Mayo Clinic. This number should be used for all Clinic communications regarding your patient.
• We suggest that you keep a record of your patient's Mayo Clinic registration number for easy reference in future consultation.
• If a patient has previously received a registration number at Mayo Clinic in Minnesota or Florida, that original number will continue to be used.

Insurance

• Our staff will file your patient's primary insurance and will assist patients in filing any supplemental insurance claims.
• Mayo Clinic and Mayo Clinic Hospital are in-network for many insurance plans. Learn more about in-network access.
• Inquiries regarding insurance may be directed to the Patient Accounts Information Line at 480-301-7033 or TDD 480-301-9700.
• Because Mayo Clinic in Arizona does not accept Medicare assignment, payments will be made directly to the patient.

Lodging

• Mayo Clinic is unable to arrange housing for patients. We encourage patients to secure lodging reservations before their anticipated arrival, particularly during the busy winter visitor months.
• A 124-room hotel, Courtyard by Marriott, is located adjacent to the clinic with regular shuttle service to and from the Clinic. Call 602-860-4000 for reservation information.
• Learn more about patient lodging options in the Scottsdale/Phoenix area.

Travel information

• Phoenix Sky Harbor International Airport is about 23 miles southwest of Mayo Clinic and is served by major airlines.
• SuperShuttle service is available to and from the airport by calling 602-244-9000.
• Taxi, limousine and car rental services are available in the Scottsdale and Phoenix areas.
• This map provides easy directions and can be easily copied for your patients.