Orientation information for your patient

Patient registration

  • An individual registration number is given to each patient at Mayo Clinic. This number should be used for all clinic communications regarding your patient.
  • We suggest that you keep a record of your patient's Mayo Clinic registration number for easy reference in future consultation.
  • If a patient has previously received a Mayo Clinic registration number that original number will continue to be used.


  • It is recommended that patients contact their insurance carriers to verify benefit and eligibility for services provided by Mayo Clinic.
  • Our staff will file your patient's primary insurance and will assist patients in filing any supplemental insurance claims.
  • Mayo Clinic and Mayo Clinic hospitals are in-network for many insurance plans.
  • Mayo Clinic does not accept Medicare assignment, so payments will be made directly to the patient.

Lodging & travel

  • Mayo Clinic does not arrange housing for patients. We encourage patients to secure lodging reservations before their anticipated arrival.
  • Travel and lodging information for each campus:
    Arizona | Florida | Minnesota

Patient video guides

  • Mayo offers video tours to help patients become oriented to each Mayo Clinic campus. Patient video guides:
    Arizona | Florida | Minnesota