The information on this page may be helpful to you during your visit to the hospital. If you have a question not addressed here, please ask the hospital's Information Desk staff.
Cafeteria
Meals are available in the Cafeteria located on the first floor. Hot entrees, sandwiches, salad bar and soup are available for lunch and dinner. Fresh-baked muffins and cookies are available daily.
The cafeteria is open from 6:30 a.m. to 8:30 p.m. and from midnight to 3:00 a.m.
Vending machines and microwave ovens are also available in various locations throughout the Hospital.
Chaplain Services
Hospital chaplains are available 24 hours a day, 7 days
a week to offer counseling and comfort to patients and their families. A chapel, located on the first floor next to the atrium lobby, is always open for prayer and quiet reflection. For more information about chaplain services, call 2-1124 from the Hospital campus or 480-342-1124 from
off site.
Copy Service and Fax Service
A copy machine is located in the Visitor Support Center on the first floor. Visitors can request fax services in Admissions.
Directional
Assistance/Escorts
Security staff members are available to accompany you to and from your vehicle 24 hours a day, 7 days a week. To arrange for this service while on campus, call 2-0576. Once inside the hospital, General Service staff members are available at the Information Desk from 5 a.m. to 9 p.m., to provide directions or escort you to a patient room.
Gift Shop
The Mayo Clinic Hospital Gift Shop is located on the first floor. The Gift Shop is open from October through May during the following hours:
The Gift Shop is open during limited hours from June through September.
Local Points of Interest
Various brochures are available in the Visitor Support Center, including information about local attractions and area hotels.
Mail and Stamps
A box for U.S. Mail is located outside the main entrance to the hospital. A stamp machine is located in the Visitor Support Center.
Nature Trail
We invite you to share in the beauty and mystery of our Sonoran Desert environment. On the east side of the hospital, we've created a Nature Trail where you can take a quiet walk and a closer look at the life of the desert.
Pharmacy
For the convenience of our patients, we offer outpatient pharmacies at the clinic and hospital.
Prescriptions from Mayo Clinic physicians can be filled at either one of these pharmacies. Preparation materials for tests and examinations may also be purchased.
At the hospital, the Pharmacy is located on the first floor. The hospital Pharmacy is open during the following hours:
Public Restrooms
Public restrooms are located in the atrium and on each
floor of the hospital in close proximity to the visitors' elevators. Restrooms are wheelchair accessible. Please do not use patient restrooms. Baby changing tables are available in some of the public restrooms.
Public Telephones
Public pay phones are located on every floor of the
Hospital and near every visitor waiting area.
Smoking Policy
The building and grounds of Mayo Clinic Hospital are
designated as smoke-free. Smoking is not permitted in the Hospital, on the grounds or in vehicles on the grounds because we are committed to the prevention, as well as diagnosis and treatment, of disease.
Travel Information
For information on overnight accommodations near Mayo Clinic Hospital and traveling to the clinic and hospital, see the Traveling to Scottsdale section of the Web site.
Visiting Hours
General Hospital visiting hours are 5 a.m. to 9 p.m.,
unless otherwise specified based upon specific patient and family needs. Quiet time is observed in the Hospital from 8 p.m. to 6 a.m.
Visiting hours for the Intensive Care Unit are 9 a.m. to 6:30 p.m. and 8 to 11 p.m.
Volunteer Services
Mayo Clinic Hospital Volunteer Services provides several special services for patients. For more information or to learn about how to become a volunteer at Mayo Clinic Hospital or Mayo Clinic, see Volunteering at Mayo Clinic or call 480-342-2160.
Mayo Clinic Hospital Location
Mayo Clinic Hospital
5777 East Mayo Boulevard
Phoenix, Arizona 85054
480-515-6296