Service Designer Role

Bold and forward thinking

Are you currently an experience- or service-design professional asking yourself if you are making a difference, or wondering what is coming next in your career? Are you eternally curious — an optimist who believes there is always a possibility for something to work or function better? Have you gained strong leadership skills and worked on projects where you tend to think more broadly than the specific design solutions at hand?

If this describes you, then working as a service designer in the Center for Innovation is, in many ways, a perfect job for you!

Photo of Mayo Clinic Center for Innovation service designer

A service designer works on a wide variety of projects ranging from technical to those involving feelings and perceptions. Most incorporate a combination of factors — working with motivated, competent people to solve complex, multifactorial, meaningful human-centered problems.

You work in the field regularly, observing and talking with patients, families, nurses, doctors, administrators, researchers, and desk and support staff — a complete range of people who make up the health care system.

Lastly, you will collaborate and partner with a dynamic team of internal project managers, administrative assistants, innovation coordinators and other designers, as well as external Mayo systems engineers, software development engineers, statisticians, business analysts and scientists.

Whether you are a new grad or an experienced professional, we have opportunities for you to be a part of inspiring and implementing change at Mayo Clinic!

Search our job postings and experience a life-changing career as a service designer in the Center for Innovation.

Photo of Mayo Clinic Center for Innovation service designers in a meeting
Photo of Mayo Clinic Center for Innovation service designers in exam rooms