Overview

Care teams support your lifelong health and wellness.

Mayo Clinic Department of Family Medicine in Florida provides comprehensive medical evaluations and primary care services to people living in the Jacksonville, Florida, area. Our providers use a team approach to care for people of all ages. Whether you are healthy, sick or living with a chronic condition, we provide whole-person care to support your individual needs. We offer care at several locations in the area. Many minor illnesses can now even be diagnosed and treated online or over the phone.

Physicians in the Division of Occupational Medicine help to prevent and treat injuries and diseases associated with your work and occur in the workplace. Specialty care includes the Workers' Compensation Specialty Program and medical management of patients with workers' compensation insurance. Appointments with our occupational medicine physicians are scheduled as authorized by the workers' compensation insurance carrier.

What is a care team?

Your care team is home base for getting the care you need in the most convenient and supportive ways possible. It includes you, physicians, nurse practitioners or physician assistants, nurses, clinical assistants, pharmacists, dietitians, and other professionals, as needed, to support your health and wellness.

The primary care providers on your care team have expertise in family medicine, internal medicine and pediatrics. They offer a wide range of services, including preventive exams and screenings, well-child exams and mental health care. They manage chronic conditions and treat minor illnesses. And they coordinate care with specialists you may need to see, such as heart doctors (cardiologists) and cancer experts (oncologists).

The advantages of care teams

  • Improved access to care. Having access to a care team means convenient access for you. Often, what you need can be delivered by telephone support or through Patient Online Services. If you need to see a provider, you'll be connected with the right team member to address your concerns. You may need a nurse visit for vaccinations, a session with a dietitian to develop a healthy eating plan, or an exam with a doctor or nurse practitioner to diagnose and treat an illness. Your care team can determine the best route of care for your situation.
  • Effective management of routine, chronic and specialty issues. Care teams will follow up with you after a hospital stay if your recovery at home seems at risk. Care coordinators will help you learn to manage multiple chronic conditions more effectively. They will help you develop a care plan focused on what matters most to you.
  • Whole-person care. Your care team takes the time to listen to your questions and concerns, which may include medical, nutritional, social, financial and drug-related issues.
  • Coordinated care with specialists. If you require specialty care, your primary care team can connect you with the right support, while partnering with you on your overall care plan. You may be able to get an electronic consult (eConsult), which helps you avoid extra appointments.

    Your care team will coordinate with specialists to ensure your care plan fits your needs, your lifestyle and your family circumstances. Often, community resources are available as well — and your care team will help you make those connections.

Primary care center locations

  • Cannaday Primary Care Center
  • Cannaday Building, Three East
    4500 San Pablo Road
    Jacksonville, FL 32224
  • 904-953-6722
  • 8 a.m. to 5 p.m., Monday through Friday
  • Beaches Primary Care Center
  • 742 Marsh Landing Parkway
    Jacksonville Beach, FL 32250
  • 904-953-7095
  • 7 a.m. to 6 p.m., Monday through Thursday
    7 a.m. to 5:30 p.m., Friday
  • St. Augustine Primary Care Center
  • 110 Southwood Lake Drive
    St. Augustine, FL 32086
  • 904-794-2777
  • 7 a.m. to 6 p.m., Monday through Friday
  • Gate Parkway Primary Care Center
  • 7826 Ozark Drive
    Jacksonville, FL 32256
  • 904-956-8000
  • 7 a.m. to 6 p.m., Monday through Thursday
    7 a.m. to 5:30 p.m., Friday
    8 a.m. to noon, Saturday