Mayo Hearing Aid Clinic

By Mayo Clinic Staff

The Mayo Hearing Aid Clinic is an integral part of the Audiology Section and Department of Otolaryngology at Mayo Clinic's Florida campus. The clinic, located off the third-floor lobby in the Davis Building, is staffed by four experienced audiologists. The Hearing Aid Clinic's director is David Hawkins, Ph.D., a nationally known audiologist specializing in hearing aid selection and evaluation techniques and rehabilitation of adults with hearing impairment.

About the Facility

The 1,100-square-foot clinic has a reception and waiting area, two hearing aid fitting rooms, and a hearing aid repair lab. The reception area displays working assistive-listening devices, such as infrared television amplification systems and amplified telephones. Visitors can listen to the devices and view educational videotapes. Batteries, battery testers, drying units and ear protection devices are displayed and available for purchase. The reception area also has literature on new hearing aids.

All styles and sizes of digital hearing aids and a variety of hearing aid circuitry are available through the Hearing Aid Clinic. The clinic offers hearing aids from five large, reputable companies (Oticon, Phonak, Siemens, Sonic Innovations and Widex) that have broad selections of quality, sophisticated digital hearing aids. As new products enter the market, the clinic may add other manufacturers.

Patient Services

Mayo Hearing Aid Clinic audiologists provide thorough and objective advice to patients. Audiologists are salaried, not on commission, and Mayo hearing aid prices are competitive with local commercial sellers. Mayo hearing aid prices include a comprehensive package of services that includes:

  • Two years of all office visits with the audiologist
  • Three-year warranty
  • Two- or three-year loss and damage insurance
  • Managing Your Hearing Loss class
  • Hearing aid cleaning for the life of the device

If you are not satisfied with your hearing aids, you may return them within the first 30 days of use, and most of the purchase price (about 90 percent) will be refunded.

Procedures for obtaining hearing aids through the Mayo Hearing Aid Clinic are simple. No physician referral is necessary. Appointments can be arranged by calling 904-953-0500. A recent hearing test is necessary. Those seeking general information about hearing aids are welcome to stop by without an appointment. Informational handouts and brochures are available.

Class Helps Patients, Families Adjust

Expectations concerning hearing aids are very important, and hearing loss is a complex problem that can affect the entire family. As a result, Mayo offers a class for all hearing aid patients and a family member or friend. Managing Your Hearing Loss consists of four hours of lecture and discussion and is taught every month. The class is free, if hearing aids are obtained at the Mayo Hearing Aid Clinic.

Care Close to Home

Some patients who live a significant distance from Mayo Clinic find it impractical to obtain hearing aids from the clinic. Clinic staff are happy to advise them about purchasing hearing aids in their community.

Staff

Audiologists
David Hawkins, Ph.D.
Terri Pratt, Au.D.
Janet Shelfer, Au.D.
David Walker, Au.D.