Mayo, Billing and You

Mayo Clinic recognizes that seeking medical help for a potentially serious illness, or undergoing a comprehensive examination, can be stressful enough without also concerning yourself with understanding our billing system.

Mayo's billing statement may look different than what you have experienced elsewhere. Billing at Mayo reflects the Mayo Clinic Model of Care, an integrated system of health care. When you come to Mayo, you may receive services and diagnostic and treatment procedures at multiple locations. A single, comprehensive patient bill reflects this integration of services and the Mayo continuity of care.

This web site was developed to answer your questions about billing. For further information or specific information about your bill, please call Patient Financial Services Customer Service at (480) 301-7033, between 8 a.m. and 5 p.m., Monday through Friday (MST). For calls outside the Phoenix metropolitan area, please dial toll-free (800) 603-0558.