Mayo Clinic has a long history of providing care to patients regardless of their ability to pay. Our primary value is "the needs of the patient come first."
Mayo Clinic provides services to meet the needs of people who are unable to pay for care. These services include:
Mayo Clinic has developed a process for directing people to alternative sources of funding for their medical care. Mayo Clinic determines your need for charity care based on financial information and the medical services needed. The financial information includes your individual and family income, assets, employment status, family size and availability of alternative sources of payment. Read Mayo Clinic's Charity Care Policy (PDF) for further information.
If you're experiencing financial hardship, please contact Patient Account Services at 800-660-4582 (toll-free) or arrange to meet with one of our financial counselors to discuss options such as a payment plan or government assistance. Visit our offices in one of the following locations:
Our staff may ask you to complete a Mayo Clinic Financial Statement form (PDF), which will help us evaluate your eligibility for charity care. Note that until your financial statement has been reviewed and approved by our financial counselors, you'll be financially responsible for your medical care. Completing a financial statement may not absolve you of your full financial responsibility with Mayo Clinic.
Please return the completed financial statement and all required information to:
Patient Account Services
200 First St. SW
Rochester, MN 55905