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Discover how you can help support Mayo Clinic.
Mayo Clinic offers free concierge services to domestic and international patients. The Concierge Services Desk can facilitate access to a public notary as well as provide information on a variety of topics:
Concierge Services staff are located in the Mayo Building, Lobby level, in the International Center. Hours of operation are 9:00 a.m.-5 p.m. No appointment is needed.
Mayo Clinic Concierge Services can be reached at:
Mayo Clinic also offers fee-based personal and on-site travel services to assist patients and families. Available services include:
Patient Travel Service staff are located in the Mayo Building, Lobby level, in the International Center. Hours of operation are 8:30 a.m.-5 p.m. No appointment is needed.
Mayo Clinic Patient Travel Services can be reached by:
8 a.m. to 5 p.m., Monday, Tuesday, Wednesday, Friday
9 a.m. to 5 p.m., Thursdays
Closed weekends and holidays
While at Mayo, you are invited to attend health education sessions offered in the Patient Education Center, Siebens Building, subway level. These one-time sessions provide information to help you participate actively in your care. Sessions are scheduled from 9 a.m. to 4 p.m., Monday through Friday. If you would like information about the sessions, and how to register, phone (507) 284-8140.
The Patient Education Center has numerous books, medical references, pamphlets, magazines, journals, videos and interactive programs. Videos, magazines and reference books may be used in the center; other books may be checked out. Leaflets, brochures and pamphlets are available to Mayo Clinic patients and visitors free of charge. Phone (507) 284-8140.
8 a.m. to 5 p.m., Monday through Friday
Located in the subway level of the Gonda Building, the center has computers
with Internet access; Internet connection for laptop computers; and printers
available for use by patient and family members. Telephones, wheelchair-accessible
phones, photocopies and fax machines are also available nearby.
NEDs Cafeteria(Nutrition Education Dining)
Rochester Methodist Hospital, Eisenberg Building
7 a.m. to 6:30 p.m., open every day, including holidays
Patient/Visitor Cafeteria
Mayo Building, subway
7 a.m. to 3 p.m., Monday through Friday
Saint Marys Cafeteria
Saint Marys Hospital, Francis Building, main floor
7 a.m. to 7 p.m., open every day, including holidays
Mayo Clinic offers high-speed wireless Internet access to Mayo Clinic patients and their guests. This free service is available on the Saint Marys Hospital campus and the downtown campus (the Mayo, Gonda, and Charlton buildings and Rochester Methodist Hospital).
Twelve computers with Internet and e-mail access are available for Mayo patients and accompanying family members in the Patient Communications Center on the lobby level of the Gonda Building. Two Internet connections are available for personal laptop computers. There is a 30-minute time limit if people are waiting. Printing is free for up to five pages; beyond that, there is a 10-cent fee per page.
Computers with Internet access are also available for patient use in the lobbies of the Gonda Building, floors two through 10.
Computers are available in the patient libraries at Rochester Methodist Hospital and Saint Marys Hospital.
Mayo Clinic now offers CarePages, a free Web service for our patients while they are at Mayo, to help them keep in touch with loved ones back home and elsewhere. Through CarePages, family members can post messages, updates and even pictures efficiently and quickly. Loved ones can respond with messages of support and encouragement. Families often find CarePages easier to use than making and receiving multiple phone calls.
CarePages can be created or visited by anyone with Internet access. The service is confidential, secure and private. See www.carepages.com/mayoclinic.
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