A record of the care patients receive is retained in Health Information Management Services. These records are kept in strict confidence and are not released without the patient's written consent, except as required by law.
To obtain a copy of information from your medical records or imaging exams (X-rays, ultrasounds, etc.), please call Mayo Clinic Health Information Management Services at
507-284-4594. You can also fax your request to
507-284-0161 using this medical records request form.
The charge for copying medical records is $1.23 per page plus $16.24 retrieval fee. The cost for radiology images (available on a CD or film) is $7.50 per imaging exam plus shipping and handling.
Our usual procedure is to mail your records or imaging exams. You can also pick them up at the Office of Patient Affairs, Mayo Building, 200 First Street S.W. Please allow approximately 5-10 working days to process.