System, browser and plug-in information

By Mayo Clinic Staff

System requirements

Minimum requirements to fully utilize our site

Browser: Internet Explorer, Firefox, Safari or Chrome

Monitor size/resolution: 1024 x 768 pixels

Throughput data: 56K modem, cable or DSL

Plug-ins: Latest version of Windows Media Player and Adobe Flash Player for media content

We use pop-up windows to display certain kinds of content. You may miss important information if you use software that blocks all pop-up windows.

Browsers supported

Our site is optimized for standards-compliant browsers. We use a tiered approach to browser and platform support, with the highest used browsers receiving the greatest support. We actively support, test and troubleshoot issues on the most recent full version of Internet Explorer, Firefox, Safari and Chrome.

Issues reported on other browsers are prioritized and addressed based on complexity and the number of users affected. Support levels for individual browsers are reassessed every six months and changed based on usage patterns.

The site will generally function across a wide range of browsers and platforms due to the standard, enterprise-level Web services we utilize. However, some browsers and platforms may not display pages in a consistent manner or support all of the functionality provided.

March 12, 2014